Teams at ePac Flexible Packaging

Manages an assigned portfolio of post-sale accounts to drive retention, profitable growth, and customer satisfaction. Responsibilities include maintaining customer relationships, identifying expansion opportunities, handling inquiries and escalations, coordinating with internal teams, securing orders, managing CRM records, supporting product adoption, resolving billing and quality issues, and conducting account reviews. The role requires strong communication, organization, prioritization, problem-solving, and Salesforce experience.

Grows existing indirect-channel accounts and acquires new customers through prospecting, relationship building, lead qualification, estimating, negotiation, and closing. Manages brokers, distributors, manufacturers’ representatives, creative agencies, printers, and converters within an assigned territory. Maintains the sales pipeline, forecasts monthly revenue, resolves pricing and sales issues, and supports account receivables while meeting sales targets.

The Regional Sales Executive acquires and develops B2B customers across an assigned territory. Responsibilities include prospecting, managing the full sales cycle, conducting discovery, presenting packaging solutions, negotiating contracts, closing new business, maintaining Salesforce records, forecasting, attending trade shows, and managing accounts for one year before handoff. The role is remote for Chicago-area applicants but requires extensive travel to client sites and focuses on mid-market CPG customers.