Teams at Erie Neighborhood House

Provide administrative support for immigration legal services: receptionist duties, client intake, data entry, file management, prepare and mail USCIS applications, schedule appointments, collect fees, assist with case management, translate documents, support workshops, and produce monthly reports.

Provide clinical leadership and oversight for community mental health services, ensuring regulatory compliance, quality assurance, staff supervision, strategic planning, budget management, and stakeholder collaboration. Support therapists and interns, oversee documentation and safety planning, and report clinical program status to senior leadership and the Board.

Provide trauma-informed, client-centered case management and direct services to immigrant and low-income families. Develop and facilitate workshops and outreach, create promotional materials and resource handbooks, collect program data and report using Salesforce and Charity Tracker, coordinate interns, attend community meetings, and complete required trainings including 40-hour domestic violence/sexual assault training.