Jobs at EverCommerce

Design digital products from discovery through delivery by researching customer problems, simplifying complex workflows, creating flows, wireframes, prototypes, and high-fidelity designs, and validating solutions. Collaborate with Product, Engineering, and stakeholders through implementation and post-launch improvement. Maintain the EverHealth design system, use customer evidence and metrics to guide decisions, and apply AI responsibly to accelerate research, ideation, prototyping, and design workflows.

Build and ship full-stack features for an AI-enabled healthcare revenue cycle management platform. Responsibilities include developing React interfaces, backend services, APIs, event-driven workflows, integrations, databases, AI-agent orchestration, access controls, auditability, and observability. The role involves collaborating with billing users, product, design, and operations partners; participating in technical design and code reviews; supporting junior engineers; and delivering secure, HIPAA-compliant software on AWS.

Build production data pipelines, models, dashboards, BI reports, and metrics for EverHealth’s revenue cycle management operations. Partner with business, product, engineering, and professional services stakeholders to identify visibility gaps and deliver trusted insights quickly. Integrate healthcare, clearinghouse, operational, and AI-agent data; instrument automation outcomes; document definitions and lineage; and help shape the warehouse and BI stack while maintaining secure PHI handling and compliance.

Build and deploy AI agents and automations for revenue cycle management workflows, including accounts receivable follow-up, denial management, and claim rejections. Partner directly with operations teams to discover needs, prototype solutions, lead pilots, measure outcomes, and harden successful workflows into core products. Ensure secure, compliant handling of PHI while mentoring engineers and establishing reusable forward-deployed engineering practices.

Manage post-sale relationships for EverHealth SaaS customers, driving product adoption, retention, satisfaction, expansion, and revenue growth. Develop customer success plans, monitor usage, identify upsell and cross-sell opportunities, facilitate internal and external collaboration, solve customer problems, recommend effective product workflows, and maintain expertise across EverHealth platforms. The role requires service delivery and relationship management experience, preferably in SaaS and healthcare, and may involve travel to company offices.

The Account Executive will prospect independently, build a self-sourced pipeline, demonstrate healthcare software and RCM solutions, and manage consultative sales cycles through contract close. Responsibilities include Salesforce opportunity management, quota attainment, proposal development, customer needs analysis, and mentoring new team members. The role is hybrid in Woburn, Massachusetts, with potential travel to company offices and headquarters.

Leads Sales Operations execution across multiple products and sales motions. Manages Sales Operations and Insights analysts, oversees forecasting, pipeline governance, sales cadences, performance reporting, CRM governance, and process optimization. Partners with Sales, Finance, Partnerships, and systems teams to improve predictability, seller productivity, partner-channel performance, and operational scalability. The role requires advanced Salesforce, analytical, leadership, stakeholder management, and B2B SaaS operations expertise.

Own growth strategy and execution for the CollaborateMD product line, including MQL and pipeline targets, paid media, organic content, ABM, outbound, customer expansion, advocacy, launches, events, and partner marketing. The role manages agency relationships, collaborates with Sales, Product Marketing, RevOps, and Customer Success, and uses performance reporting and experimentation to improve demand generation and conversion.

Develop and manage sales opportunities with medium to enterprise pest control and lawn-care businesses. Build pipeline, exceed quotas, conduct solution demonstrations, forecast sales, understand customer objectives, manage relationships, and close new business. The role requires consultative SaaS selling, industry knowledge, strong communication, analytical skills, and occasional travel to headquarters and industry events.

Owns the full sales cycle for $1M–$5M enterprise software opportunities in the alarm monitoring and security market. Responsibilities include prospecting, pipeline development, executive relationship management, consultative selling, negotiations, forecasting, closing new strategic accounts, and collaborating with Sales Engineering, Product, Marketing, and Customer Success. The role requires managing 12–18-month sales cycles, displacing competitors, meeting new-business quotas, and traveling internationally 30–40%.

Own marketing automation systems, Salesforce integrations, lead scoring and routing, lifecycle workflows, data governance, attribution, dashboards, and full-funnel reporting across four healthcare SaaS product lines. Administer HubSpot, Marketo, SharpSpring, and related integrations while establishing cross-product standards. Partner with Sales, Marketing, Revenue Analytics, and AI specialists to improve pipeline performance, predictive scoring, data quality, and executive reporting.

Manages sales and customer experience commission cycles, incentive compensation plans, discount approvals, reconciliations, disputes, reporting, and audit controls. Partners with Sales, Finance, HR, Accounting, and RevOps to ensure accurate payouts, billing alignment, data integrity, and compliance. Supports compensation systems, CRM and CPQ enhancements, dashboards, vendor tracking, and continuous process improvement.

Own and scale the B2B account-based marketing strategy for improveit 360. Responsibilities include target-account selection and tiering, buying committee engagement, intent and personalization programs, Sales alignment, MQA funnel ownership, ABM technology strategy, performance measurement, and roadmap development. The role partners closely with Sales, RevOps, Marketing Operations, Paid Media, Content, Product Marketing, and Events to drive account engagement, pipeline, and revenue.

Owns Workday Learning, Recruiting, Talent, and Advanced Compensation functionality. Designs, configures, tests, and deploys business processes, security settings, automations, integrations, and AI-enabled workflows. Partners with HR, Finance, IT, and analytics teams to improve processes, reporting, data integrity, compliance, and user experience. Leads requirements gathering, change management, training, release planning, audit support, and system enhancements while providing advanced user support and guidance to junior team members.

Own growth marketing and customer acquisition strategy for an assigned B2B SaaS business. Manage funnel performance, integrated campaigns, forecasting, experimentation, channel optimization, and pipeline contribution. Partner with Sales, Revenue Operations, Product Marketing, and cross-functional marketing specialists to improve acquisition, conversion, attribution, and marketing efficiency. Develop strategic growth plans, identify opportunities, and drive accountability without necessarily managing execution teams directly.

Lead product strategy, roadmap, and execution for ZyraTalk and EverPro’s AI voice product line. Drive integrations across vertical SaaS products, prioritize voice and automation capabilities, conduct customer discovery, define KPIs, and partner with engineering, AI, sales, and customer success teams. The role also owns commercialization, packaging, adoption, and the transition from founder-led development to a scalable product management discipline.

Lead Joist’s full-stack marketing strategy across acquisition, brand, product marketing, lifecycle, and go-to-market. Own growth, revenue, retention, experimentation, measurement, budget allocation, and the launch of Joist+. Build and lead a high-performing marketing team while partnering with Product, Growth, Data, Support, and central Marketing. Drive measurable customer and revenue outcomes across web and mobile product-led growth channels.