Jobs at Félix (felixpago)

Lead the architecture, security, and operation of Maestro’s multi-tenant AI platform on private GKE. Build Kubernetes operators, isolated per-user runtimes, identity and credential systems, service-mesh security, Terraform infrastructure, CI/CD, observability, audit pipelines, fleet operations, and human approval guardrails. Partner on safe agent integrations, establish platform and security standards, mentor engineers, and guide infrastructure strategy as the system scales.

Lead the architecture, security, and operation of Maestro’s multi-tenant AI platform on private GKE. Responsibilities include Kubernetes runtime isolation, identity and credential security, service mesh trust, Terraform infrastructure, fleet scaling, CI/CD, observability, auditability, human approval workflows, and governed agent integrations. The role also sets technical direction, mentors engineers, and partners across Product, Security, and Leadership to deliver secure, reliable distributed systems at scale.

Lead the cross-functional product squad responsible for consumer lending acquisition and activation. Own strategies, roadmaps, growth loops, funnel analytics, experimentation, and conversion from first to second loan. Partner with Marketing, Risk, Credit, Compliance, Operations, and Platform teams while balancing growth, credit quality, and unit economics. Supervise AI-assisted product discovery and analysis with strong quality controls.

Leads the cross-functional product squad responsible for consumer lending acquisition and activation. Owns growth strategy, loan funnel measurement, experimentation, first-loan conversion, and progression to second loans. Partners with engineering, design, data, marketing, risk, credit, compliance, operations, and platform teams to balance growth with credit quality and unit economics. Establishes analytics frameworks, removes funnel friction, supervises AI-assisted workflows, and drives rapid product discovery and delivery.

Lead the cross-functional product squad responsible for consumer lending acquisition and activation. Own growth strategy, loan funnel measurement, experimentation, first-loan conversion, and second-loan progression. Partner with engineering, design, data, marketing, risk, credit, compliance, operations, and platform teams to improve growth while maintaining credit quality and unit economics. Establish scalable growth loops, remove funnel friction, supervise AI-assisted workflows, and guide agile product discovery and delivery.

Leads acquisition and activation for Felix’s consumer lending products. Owns growth strategy, OKRs, roadmaps, acquisition and activation loops, funnel measurement, experimentation, and first-to-second-loan conversion. Leads a cross-functional engineering, design, and data pod while partnering with Marketing, Risk, Credit, Compliance, Operations, and Platform teams. The role balances origination growth with credit quality and unit economics, using user research, analytics, and AI-assisted workflows with strong quality controls.

Own the end-to-end fraud strategy for Felix’s new card issuance program, including authorization decisioning, authentication, velocity controls, onboarding risk, cross-account detection, dispute management, and network fraud monitoring. Build the fraud operating model with vendors, Product, Engineering, Compliance, and Fraud Operations. Use advanced SQL and BigQuery to assess exposure, backtest thresholds, monitor fraud indicators, and develop scalable controls for future products and markets.

Own Felix’s US fintech partner ecosystem, including banks, payment processors, stablecoin issuers, yield providers, and credit infrastructure vendors. Lead infrastructure strategy, partner performance, commercial negotiations, product and engineering alignment, compliance coordination, and vendor selection. Build partnership playbooks and hire and develop a team of partnership managers while enabling new credit, lending, wallet, and digital asset products.

Lead the strategy, development, and scaling of Felix’s payments platform and orchestration layer. Own processor routing, payment methods, settlement, reconciliation, authorization, conversion, processing cost, and GMV metrics. Collaborate with engineering, finance, fraud, operations, business development, and external banking and processor partners. Use SQL, experimentation, and technical systems knowledge to improve payment performance, resilience, and unit economics across cards, wallets, ACH, cash, and alternative payment rails.

Own the vision, roadmap, and performance of Felix’s Payouts Platform across bank transfers, instant payments, wallets, cards, cash networks, and crypto rails. Drive platform adoption, market and partner expansion, payout routing, reliability, cost reduction, automation, compliance, liquidity coordination, and service commitments. Collaborate with engineering, operations, compliance, treasury, product, and business development teams while tracking payout success, speed, and cost metrics.

Own the strategy, roadmap, and execution of Felix’s payments orchestration platform. Lead processor, banking, settlement, payment-method, routing, reconciliation, and tokenization initiatives while improving authorization, conversion, reliability, processing costs, and GMV. Partner hands-on with engineering, finance, fraud, operations, business development, executives, and external payment partners. Analyze payment data using SQL, launch integrations across cards, wallets, ACH, cash, and alternative rails, and scale resilient payment infrastructure.

Own the vision, roadmap, and performance of Felix’s Payouts Platform, a shared service supporting bank transfers, instant payments, wallets, cards, cash networks, and crypto rails. Lead market and partner expansion, integrations, routing, reliability, cost optimization, compliance alignment, and automation. Collaborate with engineering, operations, compliance, treasury, and business development to improve payout success, speed, visibility, and scalability across Latin America and beyond.

Own the strategy and execution of Felix’s payments platform, including payment orchestration, processor routing, settlement, reconciliation, and payment-method integrations. Partner with Engineering, Finance, Fraud, Operations, and external banking and processor partners. Analyze payment metrics using dashboards and SQL, improve authorization, conversion, reliability, processing costs, and GMV, and communicate product strategy to executives and stakeholders.

Own the vision, roadmap, and performance of Felix’s Payouts Platform, enabling reliable, fast, low-cost money movement across bank transfers, wallets, cards, cash networks, and crypto rails. Lead market and partner integrations, payout routing, validation, reliability, compliance, liquidity, and automation initiatives. Collaborate with engineering, operations, compliance, treasury, and business development teams while defining service commitments and tracking success, speed, and cost metrics.

Leads product operations and strategy for Consumer Payments, partnering with the VP and squad leaders to translate strategy into execution. Owns operational rhythms, OKRs, roadmap summits, stakeholder alignment, cross-functional workflows, AI adoption, and process optimization. Uses data, analytics, and user research to identify opportunities and support business decisions while coordinating Engineering, Product, Compliance, Finance, and other teams.

Lead cross-product discovery and define Felix’s conversational, generative, and declarative UI platform. Ship the initial experience on WhatsApp, establish patterns for native iOS and Android, guide product designers across squads, and design compliant financial interactions with legal and risk partners. Conduct research, analyze transcripts and analytics, prototype in Figma and code, generate concepts, and set direction for how products, context, and assistant behavior work together across conversational surfaces.

Lead discovery and product design for Felix’s conversational AI platform, defining generative and declarative UI patterns across WhatsApp, iOS, and Android. Research user behavior, prototype and ship platform experiences, establish conversation design direction, collaborate with product squads and engineers, and integrate compliance, consent, and recovery states into the experience.

Lead cross-product discovery and define Felix’s conversational, generative, and declarative UI platform. Research user behavior, establish design patterns, prototype and ship the initial WhatsApp experience, then expand patterns to iOS and Android. Collaborate with product squads and engineers, guide conversation design, integrate compliance disclosures and consent, and influence product direction through user research, analytics, critique, and hands-on design execution.

Own end-to-end fraud strategy for Felix’s new card issuance program. Build authorization decisioning, onboarding and lifecycle controls, network fraud monitoring, dispute and chargeback strategy, and vendor operating models. Partner with Product, Engineering, Compliance, Fraud Operations, and issuing vendors to implement action-based controls, monitor Visa and Mastercard thresholds, and scale fraud infrastructure across products and markets. Use advanced SQL and BigQuery to size exposure, backtest decisions, and monitor post-launch performance.

Own the end-to-end fraud strategy for Felix’s new card issuance program. Design authorization decisioning, step-up authentication, velocity controls, holds, cross-account detection, and cardholder fraud monitoring. Manage network fraud and dispute thresholds, chargeback strategy, vendor responsibilities, and fraud controls across onboarding, card use, and wallet flows. Partner with Product, Engineering, Compliance, Operations, and issuing vendors while using advanced SQL and BigQuery to size exposure, backtest decisions, and monitor performance.