Jobs at Firstup

Own top-of-funnel pipeline for named enterprise accounts by executing multi-channel prospecting, researching stakeholders, booking meetings with senior HR/internal communications buyers, and partnering with AEs and Marketing. Maintain accurate CRM activity in Salesforce and Groove, meet monthly KPIs, and contribute field feedback to improve messaging and sequencing.

Lead marketing operations to design, scale, and optimize marketing technology, attribution, and lead management to accelerate pipeline velocity, improve lead quality, and align marketing with revenue. Build analytics and reporting for C-level briefings, evaluate AI tools, and drive cross-functional initiatives for continuous improvement.

Own and manage core enterprise infrastructure and collaboration platforms, endpoint and identity lifecycle, security and compliance (SOC 2/ISO 27001), troubleshooting, migrations, and global employee support. Lead projects, develop technical designs and run operational transitions while improving automation and documentation.

Lead revenue forecasting, planning, and executive reporting across new, renewal, and expansion revenue. Manage and grow a revenue insights team while owning pre-sales analytics, forecast methodology, capacity and quota planning, and performance narratives. Build pipeline and forecast reporting, track conversion/velocity metrics, surface risks early, and apply AI to improve forecasting, anomaly detection, and automated insights.

The Revenue Recognition Accountant will manage revenue accounting processes, ensure compliance with GAAP, and handle monthly revenue entries and audits.

Customer-facing technical specialist who configures and manages mobile app deployments and recurring releases using Firstup's automated build system. Owns intake, scoping, app configuration, iOS/Android submissions, certificate/provisioning lifecycle, review rejection resolution, and cross-functional coordination to deliver branded apps and quarterly updates.

Lead design and execution of a referral and partner alliances program for consultancies and technology partners. Recruit and manage partner relationships, drive pipeline through referral channels, create partner enablement and GTM programs, align Sales/Customer Success/Product, track KPIs and pipeline, and represent the company at industry events.

The Account Manager drives customer retention and revenue growth by managing enterprise accounts, expanding opportunities, and building executive relationships.

The Director of Cloud Operations will lead cloud infrastructure and operational practices, ensure system reliability, and manage a distributed team while driving continuous improvement in cloud services.