Teams at Follett Higher Education

Lead and manage multiple college bookstore locations across a CA territory. Oversee sales, merchandising, operations, budgeting, financial performance, staffing, talent development, and campus stakeholder relationships. Enforce policies, control expenses, drive sales/profit goals, support store openings/closures, and collaborate with cross-functional partners while ensuring strong customer experience and store compliance.

Lead data-driven merchandising strategy for top campus stores: develop analytics frameworks, optimize inventory and pricing, implement BI tools, set KPIs, and collaborate cross-functionally to improve customer experience and profitability.