Jobs at Follett Software

Design, build, test, and deploy custom Salesforce solutions (Apex, LWC, Flows, Visualforce) across Sales Cloud, Service Cloud, and CPQ. Lead technical design, integrations (REST/SOAP), data management, security, governance, CI/CD deployments (Gearset/Copado/SFDX), provide L2/L3 support, mentor junior staff, and document standards and release processes.

Lead Titlewave ecommerce product strategy and execution to optimize discovery, conversion, checkout, and post-purchase. Run experiments, analyze data, conduct customer research, prioritize roadmap, align cross-functional teams, balance educator and content partner needs, and drive measurable revenue and adoption improvements.

Lead end-to-end product design for complex, multi-product initiatives. Drive discovery, interaction and accessibility standards, produce prototypes and specs, partner with PMs and Engineers, mentor designers, and define AI-enabled experience patterns to deliver measurable value.

Lead ASC 606-compliant revenue recognition and SSP pricing; perform contract/RFP reviews, Oracle-to-GL reconciliations, quarterly adjustments, variance analysis, and support close and audit processes. Drive revenue process documentation, controls, UAT for new products, and identify automation and integration improvements.

Lead engineering for the library product portfolio, driving technical strategy, delivery, modernization, and operational performance across multi-product teams. Partner with Product, QA, Cloud, and Support to balance innovation and reliability, grow engineering leaders, and ensure continuity during peak periods. Promote modern practices, AI adoption, and scalable architectures while managing budgets, metrics, and cross-functional execution.

Lead and scale product operating systems across a multi-product SaaS portfolio. Build planning cadences, prioritization frameworks, tooling strategy, launch readiness, competitive intelligence, and automated product-health monitoring. Synthesize product usage, feedback, and market signals into decision-ready insights and dashboards. Partner cross-functionally to reduce operational friction and support responsible AI-enabled workflows.