Teams at Follett Software

Design, build, test, and deploy custom Salesforce solutions (Apex, LWC, Flows, Visualforce) across Sales Cloud, Service Cloud, and CPQ. Lead technical design, integrations (REST/SOAP), data management, security, governance, CI/CD deployments (Gearset/Copado/SFDX), provide L2/L3 support, mentor junior staff, and document standards and release processes.

Lead Titlewave ecommerce product strategy and execution to optimize discovery, conversion, checkout, and post-purchase. Run experiments, analyze data, conduct customer research, prioritize roadmap, align cross-functional teams, balance educator and content partner needs, and drive measurable revenue and adoption improvements.

Lead end-to-end product design for complex, multi-product initiatives. Drive discovery, interaction and accessibility standards, produce prototypes and specs, partner with PMs and Engineers, mentor designers, and define AI-enabled experience patterns to deliver measurable value.