Jobs at Forrester

Lead visionary research on enterprise CX transformation: plan content, conduct primary research, publish multi-format thought leadership, advise and present to C-suite clients, develop and productize coverage, and deliver workshops and keynotes. Role requires travel and client engagement to drive adoption of CX programs.

Lead a research team focusing on enterprise business apps, define research agendas, mentor staff, and drive client engagement through thought leadership and operational improvements.

Manage and grow enterprise accounts by building executive relationships, uncovering business initiatives, developing account penetration strategies, meeting quota, forecasting, and collaborating with analysts to deliver prescriptive solutions that increase contract value and retention.

Drive growth and retention for Fortune-class accounts by building executive relationships, uncovering initiatives, developing penetration strategies, meeting quota, producing forecasts, and coordinating with analysts to deliver tailored solutions that increase contract value.

Lead a team of 7–8 sales professionals to meet monthly and quarterly bookings; coach, hire, and develop reps; manage large enterprise B2B accounts across verticals; analyze pipeline and forecasts; use Salesforce and sales methodology; present to clients; manage regional P&L and travel for coaching and client engagement.

Serve as a strategic advisor to enterprise CX and digital leaders, build and maintain executive relationships, drive client value and retention, support account growth and sales, collaborate with research and consulting teams, and contribute to research ideation and content planning to help clients operationalize customer-centric strategies.

Conduct research and deliver strategic advice on risk management and cyber risk quantification. Develop and maintain risk artifacts (standards, procedures, appetite, registry), produce 6–8 research projects yearly, consult with clients, collaborate across Forrester teams, advise vendors, publish insights, and present externally. Support C-suite and risk leaders and travel up to 20%.