Jobs at Forrester

Serve as a customer-facing technologist partnering with sales to position, demo, and package Forrester AI solutions; translate technical AI capabilities into business value, support deal structuring and negotiations, develop enablement and adoption assets, gather product feedback from the field, and drive client retention through training and value realization.

Lead visionary research on enterprise CX transformation: plan content, conduct primary research, publish multi-format thought leadership, advise and present to C-suite clients, develop and productize coverage, and deliver workshops and keynotes. Role requires travel and client engagement to drive adoption of CX programs.

Lead a research team focusing on enterprise business apps, define research agendas, mentor staff, and drive client engagement through thought leadership and operational improvements.

Manage and grow existing Fortune-class B2B technology accounts through consultative selling. Build executive relationships, identify expansion opportunities, meet quota, produce forecasts, and collaborate with analysts to deliver client solutions and retention.

Serve as a strategic advisor to enterprise CX and digital leaders, build and maintain executive relationships, drive client value and retention, support account growth and sales, collaborate with research and consulting teams, and contribute to research ideation and content planning to help clients operationalize customer-centric strategies.

Manage and grow enterprise Forrester accounts by building executive relationships, identifying opportunities, meeting quota through consultative sales, forecasting accurately, and coordinating cross-functional solutions to increase contract value and retention.

Conduct research and deliver strategic advice on risk management and cyber risk quantification. Develop and maintain risk artifacts (standards, procedures, appetite, registry), produce 6–8 research projects yearly, consult with clients, collaborate across Forrester teams, advise vendors, publish insights, and present externally. Support C-suite and risk leaders and travel up to 20%.