Teams at Forrester

Lead visionary research on enterprise CX transformation: plan content, conduct primary research, publish multi-format thought leadership, advise and present to C-suite clients, develop and productize coverage, and deliver workshops and keynotes. Role requires travel and client engagement to drive adoption of CX programs.

Lead a research team focusing on enterprise business apps, define research agendas, mentor staff, and drive client engagement through thought leadership and operational improvements.

Manage and grow enterprise accounts by building executive relationships, uncovering business initiatives, developing account penetration strategies, meeting quota, forecasting, and collaborating with analysts to deliver prescriptive solutions that increase contract value and retention.