Teams at Forrester

Serve as a customer-facing technologist partnering with sales to position, demo, and package Forrester AI solutions; translate technical AI capabilities into business value, support deal structuring and negotiations, develop enablement and adoption assets, gather product feedback from the field, and drive client retention through training and value realization.

Lead visionary research on enterprise CX transformation: plan content, conduct primary research, publish multi-format thought leadership, advise and present to C-suite clients, develop and productize coverage, and deliver workshops and keynotes. Role requires travel and client engagement to drive adoption of CX programs.

Lead a research team focusing on enterprise business apps, define research agendas, mentor staff, and drive client engagement through thought leadership and operational improvements.