Jobs at Forward Air Corporation

Serves as a strategic HR advisor to business leaders, aligning workforce strategies with organizational goals. Responsibilities include organizational design, workforce planning, employee relations investigations, performance management, coaching, talent planning, HR policy compliance, HR systems and workforce data analysis, manager training, and coordination with HR specialist teams. The role is fully onsite in Union City, California, supports multiple locations, may lead HR specialists, and requires approximately 30% overnight travel.

Coordinates international air import shipments from arrival through final delivery. Processes documentation, enters shipment data, tracks customs clearance and delivery milestones, communicates with carriers, brokers, warehouses, and internal teams, and supports compliance, billing validation, customer inquiries, and issue escalation. Maintains accurate records and follows established procedures in a fully onsite environment.

Coordinates international air import shipments from arrival through final delivery. Processes documentation, maintains shipment data in CargoWise, tracks customs clearance and delivery milestones, communicates with airlines, brokers, carriers, warehouses, and internal teams, and supports compliance, billing validation, customer inquiries, and issue escalation. The role requires accurate recordkeeping, adherence to procedures, and onsite work.

Manages international air export shipments from booking through departure, including routing, carrier coordination, documentation, regulatory compliance, milestone tracking, customer communication, exception resolution, billing validation, and margin control. The role collaborates with airlines, overseas agents, trucking providers, warehouses, and internal teams while identifying process improvements and supporting less experienced staff. It is fully on-site, Monday through Friday, with travel for related meetings or events.