Jobs at FTD
19

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Data + Analytics
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Business Mgr, Flower Farm-SA116

FTD
Chicago
1 hour ago
+27
Research organizations and individuals to generate leads. Contact potential clients through cold calls, email campaigns, and social media marketing. Customer interaction such as pricing, product and quality inquires. Work closely with operations team to strategize on product and promotional to increase sales. Meet assigned sales targets. Weekly reports on sales results and development activities. Use data and customer feedback to enhance the customer experience online, drive traffic and conversions, and optimize customer retention. Present findings and recommendations to key business leaders at all levels.

Inside Sales Representative

FTD
Chicago
2 days ago
+27
You will Contribute by confidently guiding our members to service solutions that will help the efficiency of their business models as we elevate our iconic FTD brand. AS a B2B Inside Sales Rep, you will spend much your workday researching, making calls, sending emails, and performing administrative tasks such as managing your pipeline or updating your account information in our CRM. You will also help with;

Manager, Partnership Marketing

FTD
Chicago
2 days ago
+27
The Manager, Partnership Marketing, manages a portfolio of partnership marketing programs across multiple brands with experience in B2B and B2B2C Account Management and Business Development. This role optimizes current partnerships to improve ROI by demonstrating how FTD's value proposition can improve our partners' business plans and identify new partnership opportunities. Your objective will be to develop and strengthen relationships with new and existing marketing partnerships in driving sustainable financial growth and boosting conversion of sales.

Digital Marketing Analyst

FTD
Chicago
2 days ago
+27
As the Ecommerce Data Analyst, you will be focusing on business forecasts, monitoring of metrics, marketing, pricing, and other analyses, and other ad-hoc projects focused on growth and business optimization. You will have significant interaction with the finance team, marketing team, and business leaders, and may focus on a specific brand, a particular aspect of the business, or one or more of both. You will support marketing personnel in providing insights into the performance of their programs and channels (SEO) and (PPC). You will collect and analyze data, prepare and provide summaries for financial plans. Provide analyses to answer questions related to and to optimize areas such as site functionality, pricing, discounting strategies, and marketing channel efficiency. 

Conversion Optimization Specialist

FTD
Chicago
3 days ago
+27
Working with the growth lead championing experimentation and cultivate a data-first culture by educating and empowering product and marketing teams by designing high-quality experiments. You will manage the lifecycle of our experiments; building, launching, analyzing, and iterating upon A/B tests to optimize subscriber growth experiences and maximize conversion. You will develop testing and personalization measurement methodology and a global process governing and educating teams while identifying strategic opportunities for testing to advance FTD's business goals and develop a hypothesis library by leveraging quantitative and qualitative data, including survey results and customer research. You will cross-functionally lead partnerships with Product, Engineering, Finance, and Analytics in discovery analytics work to identify new testing or measurement opportunities, estimate the business impact of experiments, evaluate the technical feasibility and prioritize experimentation increasing FTD's value to customers.

Manager, Customer Service

FTD
Chicago
1 week ago
+27
This highly crucial role will Manage and develops a team of 5-100 employees to meet specific individual, team and company goals. Executes management and supervisory responsibilities in accordance with the Company's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Seasonal Customer Service Representative

FTD
Chicago
1 week ago
+27
FTD Customer Service Representatives are responsible for answering inbound calls, taking orders for flowers and specialty gift items, assisting customers with questions, data entry and resolving issues.

Product Manager, E-Commerce

FTD
Chicago
1 week ago
+27
The Product Marketing Manager is responsible for driving traffic and orders in the Florist Online Division. You will act as the subject matter expert and administrator for a variety of online marketing and analytics tools. You must have expertise in driving online traffic and order volume, developing detailed plans for complex projects involving challenging requirements, limited resources, and fixed deadlines. You must be Google Analytics certified and have experience with enterprise-level analytics tools, preferably Adobe Analytics. You will also drive the development and release of new products and features for the Florist Online Division. You will maintain pertinent knowledge regarding customer needs and perspectives.

Director, Finance & Accounting

FTD
Chicago
1 week ago
+27
The Director of Finance & Accounting will be responsible for the accounting and financial reporting function for our Consumer Division including monthly close, implementing and maintaining financial controls, addressing audit requests and accounting/financial analysis of operational projects. Aside from planning, budgeting, and forecasting responsibilities, the Director will manage, mentor, coach, train, and provide an experienced team opportunity to grow and advance their knowledge.

Site Testing and Optimization

FTD
Chicago
1 week ago
+27
FTD, LLC is seeking a Digital Testing and Optimization Specialist who is innovative, data-driven, and forward-thinking to add to our newly created Commercial Growth team. You will deliver against the website optimization and customized experience strategies across the website and other touchpoints. You will work cross-functionally across many groups, including Product, Design, Analytics, and Engineering, to rapidly launch, analyze, and iterate upon multiple site experiments. This role will lead the creation and execution of our roadmap and champion a new culture of experimentation and growth focus.

Vice President, Customer Service

FTD
Chicago
1 week ago
+27
We are searching for top-level Vice President of Customer Service to join us at FTD. You will take a leading role in building and establishing relationships with our customer base for our Floral-brand E-Commerce business. You will lead us in reimagining our Service Centers, responsible for developing and implementing multi-channel strategies. You will be responsible for providing world-class customer care programs that drive customer satisfaction and market leadership. You will improve FTD's NPS score, ultimately, bring FTD to the cutting edge of E-Commerce customer experience.

Senior Product Manager

FTD
Chicago
1 week ago
+27
We are searching for top-level Management professionals to join us at FTD Companies. The Senior Product Manager will take a leading role in collaborating with Software development teams as the User Story Life Cycle expert within our Floral-brand E-Commerce business.

Senior, Business Analyst

FTD
Chicago
1 week ago
+27
This role heavily focuses on providing analytics leadership to the Business, leading and supporting analytical projects in a variety of areas in order to increase overall lifetime profit. Significant interaction with the finance team and business leaders, and may focus on a specific brand, a specific aspect of the business, or one or more of both. Supports marketing personnel in providing insights to the performance of their programs and channels. Gathers, analyzes, prepares, and summarizes recommendations for financial plans. Leads analyses to answer questions related to and to optimize areas such as site functionality, pricing/discounting strategies, marketing channel attribution. Proactively suggest, execute, analyze, and make recommendations related to testing key levers of business performance.

Manager, eCommerce Analytics

FTD
Chicago
1 week ago
+27
The Manager of eCommerce Analytics & Conversion Optimization manages the activities of an analyst or team of analysts that provide business intelligence and strategic planning support for a brand, function, or the company at large. Leads initiatives to analyze complex business problems and issues using data from internal and external sources. Brings expertise or identifies subject matter experts in support of multi-functional efforts to identify, interpret and produce recommendations and plans based on company and external data analysis. Advises business leaders by providing data-based strategic direction to identify and address business issues and opportunities. Ensures that policies, procedures, and business management methodologies align with corporate vision. Selects develops and evaluates personnel ensuring efficient operation of the function

Front End Developer

FTD
Chicago
2 weeks ago
+27
A Front End React Developer opportunity to be a part of a team that builds and evolves high performance, scalable order processing systems handling large transactional volumes. We encourage and welcome out of the box ideas in all areas like artificial intelligence, data processing, and information retrieval, voice capabilities, automation, computer vision, and other ideas welcome. We greatly enjoy all the benefits of working for a digital E-Commerce Company (flexible hours, a healthy vacation plan, summer hours) in a relaxed work environment.

Senior Manager, Partnership Marketing

FTD
Chicago
2 weeks ago
+27
The Senior Manager, Partnership Marketing,  manages a portfolio of partnership marketing programs across multiple brands with experience in B2B and B2B2C Account Management and Business Development. This role optimizes current partnerships to improve ROI by demonstrating how FTD's value proposition can improve our partners business plan and identify new partnership opportunities. Your objective will be to blossom relationships with new and existing marketing partnerships in driving sustainable financial growth and boosting conversion of sales.

Senior Cognos Engineer

FTD
Chicago
2 weeks ago
+27
What we seek is a Sr. Business Intelligence Analytics Engineer who will be responsible for the design and implementation of BI solutions using IBM Cognos Analytics V11.0.10 and other BI platforms. The ideal candidate will have demonstrated hands-on Analytics experience in BI planforms including IBM Cognos, BI solution design, technical support including all components of the IBM Cognos Business intelligence suite of tools using version 10.x and V11.

Software Engineer

FTD
Chicago
2 weeks ago
+27
This highly crucial Software Engineer position will take a leading role in building applications within our multi-brand $1B+ E-Commerce company. We're actively searching for top-level engineers to join newly created teams at FTD Companies who will be tasked with building an entirely new state-of-the-art platform and architecture from scratch.

Cloud Data Engineer

FTD
Chicago
2 weeks ago
+27
We need your help to design, architect and build our data platform while using a variety of BIG DATA technologies. Work closely in the team to analyze and develop data architecture; ETL processes, ERD modeling and physical database implementation with GCP Data Services: Big Query, Big Table, Data Flow. Work with us to design, develop and roll out new application features that impact databases. You can develop and maintain an in-depth understanding of the data/ETL architecture and the general application functionality used to maintain data integrity. You will develop Data Flow jobs to answer complex analytical and real-time operational questions. You'll innovate by exploring, recommending, benchmarking, and implementing data-centric platform technologies.