gategroup Benefits Overview

Serve as the liaison between airline customers and Gate Gourmet operations to meet service, inventory, quality, and billing expectations. Manage KPIs, reconcile delays, coordinate special events, maintain inventory/par levels, perform audits, and drive invoice accuracy and customer communication. Report to GM/Account Director and support continuous improvement and root-cause analysis.

Supervises employees in catering operations, ensuring quality, compliance, and safety. Manages inventory, staffing, performance evaluations, and maintains production standards.