Jobs at GEICO

Leads GEICO Marketing’s talent transformation programs, including hiring standards, AI-enabled assessments, onboarding, mentorship, learning academies, engagement analysis, ERGs, events, internships, and change enablement. Partners cross-functionally with marketing and People Group leaders to build talent capabilities, strengthen culture, manage change portfolios, and support AI fluency. The role is hybrid with three in-office days weekly in New York City or Chicago.

Provides enterprise-level technical leadership for large-scale software systems and shared platforms. Owns architecture, orchestration patterns, reliability, resilience, developer tooling, and technical roadmaps across multiple teams. Establishes engineering standards, mentors engineers, integrates vendor and internal platforms, and connects technology outcomes to business and reliability metrics. Requires extensive distributed-systems experience and expertise in fault tolerance, recovery design, and organization-wide technical leadership.

Leads privacy, cybersecurity, data breach, technology, commercial, corporate, and intellectual property litigation. Directs privacy and cyber-related investigations, incident response coordination, regulatory inquiries, discovery, outside counsel, litigation strategy, and risk assessments. Advises senior leadership and cross-functional business, technology, information security, compliance, and finance stakeholders on legal exposure and business impact.

Leads communications strategy and execution for corporate initiatives, developing campaigns and content for internal and external audiences. Partners with executives, subject matter experts, and business stakeholders to translate complex concepts into compelling communications across automated email, webinars, video, and other channels. Manages a small communications team, establishes collaborative processes, tracks campaign performance, and ensures messaging supports brand awareness, engagement, and business objectives.

Provides on-site Tier I–III technical support across regional offices, specializing in macOS, Apple devices, MDM administration, endpoint security, Windows systems, networking, AV, and infrastructure. Troubleshoots complex hardware and software issues, develops automation scripts, maintains security and compliance baselines, supports technology projects and rollouts, documents procedures, mentors technicians, and assists with high-severity incidents. The role requires full-time Chicago office presence, after-hours availability, physical equipment handling, and travel to other U.S. offices.

Leads the technical support team serving more than 35,000 associates across the United States. Responsibilities include team development, technical support operations, automation and self-service initiatives, AI adoption, SLA and performance management, IT asset management, AV operations, budgeting, training, vendor coordination, and project delivery. The role requires technical leadership, operational improvement, reporting, incident management, and on-call support.

Leads the technical support team serving more than 35,000 associates across the United States. Responsibilities include team development, technical support operations, SLA and metrics management, IT asset management, AV operations, vendor coordination, budgeting, project delivery, and on-call incident support. The manager also drives self-service, automation, AI adoption, operational efficiency, training, documentation, and continuous improvement.

Leads a nationwide technical support team serving more than 35,000 associates. Responsibilities include team development, scheduling, training, budgeting, SLA and metric management, IT asset management, AV operations, vendor coordination, project delivery, and high-severity incident support. The manager also drives AI adoption, self-service, automation, operational efficiency, technical documentation, and continuous improvement across GEICO’s technical support organization.

Leads GEICO’s Technical Support team serving more than 35,000 associates across the United States. Responsibilities include team leadership, scheduling, training, budgeting, technical support operations, SLA and metrics management, IT asset management, AV operations, vendor coordination, project delivery, automation, self-service, and AI adoption. The manager also supports incident response, documentation, change management, and continuous improvement initiatives.

Leads GEICO’s nationwide Technical Support team serving more than 35,000 associates. Responsibilities include team development, technical support operations, SLA and metrics management, IT asset management, AV operations, budgeting, training, vendor coordination, project delivery, and on-call incident support. The manager will also promote AI adoption, self-service, automation, operational efficiency, and improved associate experience.

Build instrumentation and batch/streaming ETL/ELT pipelines and REST API integrations to generate audience and trigger data for CRM/marketing automation. Ensure data quality, monitoring, and reliability at scale while collaborating with CRM, campaign, and operations teams.

Analyze claims data using ResQ and other tools to develop actuarial reserve projections, support financial reporting, identify automation opportunities and emerging trends, collaborate across departments, and present data-driven recommendations to stakeholders.

The Director of Marketing Communications at GEICO will develop strategies to elevate the brand through effective communication, manage teams and agency partnerships, and leverage media relationships to enhance visibility.

Leads litigation operations and strategy across GEICO’s Staff Counsel organization. Oversees litigation governance, compliance, performance metrics, case-management processes, technology adoption, associate development, communications, and stakeholder alignment. Manages senior directors, drives operational efficiency and risk management, establishes standards, and supports AI-enabled litigation tools. Requires an active law license, at least 10 years of relevant experience, and demonstrated senior-level people leadership.

Develop and manage engagement incentive campaigns, agent challenges, recognition programs, content, perks, and virtual experiences that increase independent agent adoption, attention, trust, preference, and production. The role partners with product, sales, and platform leaders to define goals, measure results, improve program experiences, and present at live and on-demand events.

Develops and leads product adoption, agent onboarding, sales enablement, training, content, campaigns, and rollout strategies for GEICO’s independent agent network. The role improves agent engagement, quoting and production outcomes through testing, performance monitoring, recognition programs, and early intervention strategies. It also serves as a subject matter expert for new agent training and collaborates with sales, systems, and appointment process teams.

Develop and execute scalable campaigns, virtual experiences, sales enablement content, and account-development strategies for GEICO’s independent Personal Lines agent network. The role drives agent engagement, profitable growth, market share, and sales efficiency through cross-functional collaboration, campaign measurement, testing, and continuous improvement. Responsibilities include managing agent-facing tools and content, identifying growth opportunities, and supporting product and sales leadership with strategic insights and communication.

Develop and execute account-development strategies, campaigns, content, and virtual experiences to increase independent-agent engagement, commercial lines production, profitability, and sales efficiency. The role partners with product, sales, and platform leaders; manages agent-facing tools and enablement materials; analyzes data, designs tests, measures outcomes, and iterates programs. It also supports sales enablement and improves agent experiences across GEICO’s independent-agent network.

Manages GEICO’s agency-facing collateral portfolio, including audits, gap analyses, content development, organization, version control, legal review coordination, and promotion. Leads annual collateral review and request processes, coordinates updates for product and platform changes, and partners with sales, product, and event teams to maintain FAQs, guides, presentations, videos, and other enablement assets. The role is remote with up to 5% travel.

Manages GEICO agency relationships across Ohio to drive sales growth and profitability. Responsibilities include recruiting and approving agents, training agency staff, monitoring performance, implementing strategic initiatives, developing marketing and growth plans, analyzing opportunities, enforcing accountability, and preparing business plans and budgets. Requires insurance or sales experience, residence near Cleveland, 30% travel, a valid driver’s license, and auto insurance.