Teams at General Dynamics Information Technology

Designs, deploys, and maintains enterprise cloud and on-premises network security (NGFW, SASE/SSE, visibility, micro-segmentation). Executes migrations, policy cleanup, automation, monitoring, documentation, and escalations. Collaborates across teams, coaches junior staff, and supports hardware/software acquisitions to sustain managed security services.

Design, configure, and maintain ServiceNow ITSM workflows and integrations. Build upgrade-safe scoped apps, manage CMDB/CSDM, implement automation (Flow Designer, scripts), develop/integrate REST/SOAP APIs, support upgrades and ATF, and collaborate with stakeholders in Agile teams to deliver platform solutions and mentor teammates.

Lead editorial workflows for multiple online platforms, synchronize regional content contributors, ensure quality and timeliness, monitor site performance and analytics, support outreach campaigns, produce reporting, and collaborate with stakeholders to align content with program objectives and audience needs.