Genesys

HQ
Menlo Park
Total Offices: 4
6,774 Total Employees
Year Founded: 1990
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Genesys Benefits Overview

Compensation + BenefitsCompany CultureWork-Life Balance + WellbeingCareer Growth + Development

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Provides a pension

Offers occupational accident insurance

Provides adoption assistance

Offers generous parental leave

Provides family medical leave

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Offers performance bonuses

Company Culture

Provides commuter benefits

Provides a mobile phone discount

Provides free snacks and drinks

Offers legal assistance

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers paid volunteer time

Provides paid sick days

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Recently posted jobs

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Genesys

Director, Product Marketing - WEM

10 Hours AgoSaved
Remote
2 Locations
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Leads product marketing strategy for Genesys’ Workforce Engagement Management portfolio. Owns positioning, messaging, category narrative, competitive differentiation, packaging, go-to-market strategy, sales enablement, customer proof, and AI-focused thought leadership. Partners with Product, Engineering, Pricing, Sales, and Marketing to influence roadmap and commercial outcomes. Builds and develops a high-performing WEM product marketing team while measuring adoption, pipeline, expansion, seller effectiveness, and market perception.
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Own revenue accounting systems, reporting, dashboards, data models, automation, and AI-enabled solutions. Translate accounting requirements into scalable improvements across Salesforce, Zuora, Snowflake, Tableau, and related data flows. Analyze and reconcile financial data, identify root causes, strengthen controls, improve data quality, and develop exception monitoring. Partner cross-functionally with Accounting, Finance Systems, IT, Data Engineering, and Business Intelligence teams while documenting processes and supporting governance and audit readiness.
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Genesys

Sr. Software Engineer, CX AI Agents

7 Days AgoSaved
Remote
2 Locations
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Build and operate full-stack, AI-powered applications and agentic systems for enterprise customer experiences. Responsibilities include developing React and TypeScript frontends, backend services, LLM integrations, tool-using agents, evaluation frameworks, and AWS-hosted services. The role owns features end to end, translates ambiguous customer problems into products, prototypes rapidly, and improves system reliability, safety, observability, cost, latency, and robustness in production.
see all jobs at Genesys