Jobs at Genesys

The Revenue Manager handles technical accounting for a SaaS business, ensuring compliance with ASC 606 and US GAAP, coordinating with teams on deals and audits, and enhancing revenue processes through AI integration.

Lead AI transformation initiatives for clients, developing customized AI strategies, driving measurable outcomes, and managing end-to-end AI delivery processes.

The Senior Manager, Events will lead the development and execution of events strategy across the Americas, managing a team to enhance customer engagement through various event types and ensuring operational excellence.

The Global Planning Manager will drive sales planning using Workday Adaptive Planning, manage reporting requirements, and ensure alignment with corporate strategies, while collaborating across teams.

This role coordinates compliance for contingent labor and broader HR Compliance, ensuring alignment with labor laws and providing guidance on policies and practices.

Lead the Global Web Engineering team focusing on enterprise web development, technical architecture, and platform leadership, ensuring performance, security, and scalability of the Genesys web stack.

The Senior Partner Sales Manager will develop partnerships in the TSD space, manage opportunities, and collaborate with internal teams to achieve revenue goals.

The Senior Services Engagement Director is responsible for driving Professional Services revenue growth by selling complex services and building relationships within assigned accounts, focusing on customer success and AI-driven capabilities.

This role involves leading the design and implementation of the ServiceNow platform, aligning solutions with business goals, and guiding technical teams. Responsibilities include managing integrations, ensuring platform governance, mentoring staff, and advocating for best practices.

The Senior Consultant will partner with clients to define transformation strategies, guide adoption of Genesys Cloud, and develop tailored training initiatives, focusing on change management and measurable outcomes.