GoHealth
What's It Like to Work at GoHealth in Chicago?
This page summarizes recurring themes identified from responses generated by popular LLMs to common candidate questions about GoHealth and has not been reviewed or approved by GoHealth.
What's it like to work at GoHealth?
Strengths in mission focus and practical perks at the Merchandise Mart are accompanied by headwinds from restructuring-driven uncertainty and seasonal workload spikes. Together, these dynamics suggest the Chicago office offers meaningful, consumer-oriented work but with elevated risk and cadence demands that may not suit everyone.
Key Insight for Candidates
Defining pattern: Chicago HQ has experienced repeated restructurings and mass layoffs, capped by a 2026 bankruptcy‑and‑emergence cycle. For Chicago candidates, this translates to elevated job instability and rapid org changes, making tenure and team continuity unpredictable despite ongoing hiring and stated growth ambitions.Evidence in Action
- AEP PTO Blackouts — Annual Enrollment Period (AEP) PTO blackouts and mandatory overtime of 50-60+ hours per week are common. This drives long weeks, limited time off, and elevated stress for Chicago employees supporting Medicare sales surges.
- Chapter 11 Layoff Instability — Chapter 11 (June 7, 2026; July 21, 2026 emergence) and a reduction in force of approximately 487 employees in November 2025 underpin recurring mass layoffs with little warning. In Chicago, this breeds job insecurity, lower morale, and cautious engagement with leadership.
Positive Themes About GoHealth
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Benefits & Perks: At the Chicago Merchandise Mart office, employees have a casual on-site environment. Core benefits include health coverage, a 401(k) match, and mental-health resources.
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Mission & Purpose: From the Chicago headquarters, teams focus on helping Medicare consumers navigate complex choices using platforms like PlanFit. This consumer-centric mission can make the work feel impactful.
Considerations About GoHealth
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Job Insecurity: In Chicago, employees have faced layoff waves tied to organizational restructurings, including roles eliminated under state notice filings. These actions contribute to uncertainty about continued employment in the local office.
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Financial Instability: The Chicago-based company recently underwent a court-supervised restructuring, signaling heightened business risk. This backdrop can affect confidence in near-term plans and headcount in the headquarters.
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Workload & Burnout: Chicago teams involved in Medicare sales cycles experience intense volume and long hours during enrollment peaks. This seasonal surge heightens stress and fatigue when demand spikes.
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