Jobs at Grafana Labs

Partner with Product, Design, Engineering, and Data to define KPIs and measurement for AI-powered features, guide instrumentation, design and evaluate experiments, build dbt models, create dashboards, and influence product analytics standards and long-term strategy.

Lead architecture, delivery, and operation of large distributed telemetry databases. Define technical strategy, SLOs/SLIs, and reliability practices; drive performance, cost, and observability improvements; lead incident response and cross-team projects; mentor engineers; and represent engineering to stakeholders.

Own partner lifecycle for OEM and plugin partners: onboard, activate, and renew. Build automation-driven systems, define processes for revenue/royalty agreements, monitor deployment health and satisfaction, enable sales/channel for OEM relationships, create enablement/documentation, and scale the partner ecosystem via data-driven programs and cross-functional collaboration.

Customer-facing pre-sales role owning technical engagement: demos, technical evaluations, enablement, and presentations. Partner with Sales to qualify and close opportunities, gather customer feedback for product and engineering, and create documentation and enablement content.

Lead architecture and execution of Grafana's marketing data stack and analytics practice. Build forecasting, predictive, and causal models, design BigQuery schemas, deploy agentic AI and automated pipelines, partner with GTM leadership, and deliver executive-grade insights to drive demand generation and ROI.

As a CPQ Administrator, you'll optimize and oversee the Quote-to-Order processes globally, ensuring accuracy and compliance while collaborating with cross-functional teams.

Design, build, operate, and maintain high-scale distributed telemetry systems for Grafana Mimir. Deliver features from concept through production, improve reliability and performance, review code and designs, manage releases, collaborate across the squad, contribute to open-source projects, and participate in follow-the-sun on-call rotations. The role involves cloud software development, microservices, observability, DevOps practices, and database query optimization.

Own incentive compensation systems and commission operations by assessing processes, automating workflows, configuring Xactly ICM, integrating CRM, HRIS, and data warehouse systems, and improving data reliability. Build AI-enabled automation, documentation, governance, and continuous improvement practices. Partner cross-functionally with Incentive Compensation, Finance, People Operations, Revenue Operations, and IT/Data teams while supporting payout-cycle requests and translating business needs into scalable systems.

The Demand Generation Specialist will own AI-driven lifecycle and nurture programs, executing multi-channel campaigns, conducting data analysis, and partnering cross-functionally to improve user engagement and conversion.

Lead and grow the West commercial region by managing five Regional Directors, driving revenue, coaching reps, hiring and developing talent, coordinating cross-functionally with GTM and company leadership, and supporting deal creation and closures.

Prospect and close new enterprise business across Florida by managing the full consultative sales cycle, including outbound prospecting, discovery, demos, proofs of concept, proposals, negotiations, forecasting, and customer handoffs. The role requires selling infrastructure technology, articulating Grafana product value, managing pipeline data in Salesforce, processing quotes and orders, and consistently achieving sales goals.

Design, prototype, and ship LLM- and agent-powered AI features for observability. Rapidly iterate with real users, integrate AI workflows with tooling and alerting, collaborate cross-functionally, and ensure scalable, production-ready solutions in cloud-native environments.

Lead and grow a Solutions Engineering team across the Americas, drive technical sales strategy, support key accounts with demos and POVs, partner with Sales/Product/Engineering to prioritize customer needs, own regional ARR/NRR and forecasting, recruit and mentor SE leaders, enable channel partners, and build customer adoption programs and collateral.

Lead and scale the commercial sales region by managing 5 Regional Directors, driving revenue growth, coaching reps, hiring and developing talent, partnering with GTM and cross-functional leaders, and supporting deal creation and closures as needed to meet regional and company goals.

Sell Grafana Cloud and Grafana Enterprise to net-new customers in the Carolinas. Prospect outbound, run demos and proofs-of-concept, manage the full sales cycle and Salesforce pipeline, create quotes/orders, negotiate contracts, and hand off closed accounts to Growth. Meet quarterly and annual sales targets using a consultative approach.

Support the SVP of Global Customer Solutions with executive coordination and program management, ensuring strategic initiatives progress effectively.

Design, build, and ship AI-powered observability features using LLMs and agentic workflows. Rapidly prototype, iterate with real users, integrate AI into alerting, runbooks, and developer workflows, and ensure solutions are scalable, maintainable, and production-ready while collaborating cross-functionally.

Join Grafana Labs' Enterprise Solutions Engineering team to drive technical pre-sales engagements. Partner with Sales to present demos, run technical evaluations, close opportunities, provide product feedback to PM/Engineering, and create enablement content (docs, blog posts, videos). Act as a customer-facing product expert to educate and enable customers across the sales cycle.

Sell and expand Grafana Cloud and Grafana Enterprise within existing accounts across the Central region. Prospect, manage full sales cycle (demos, POCs, proposals, negotiations), hit quarterly and annual targets, manage pipeline and forecasts in Salesforce, support trials, andhandoff to Customer Success. Focus on consultative selling and account growth.

Manage and grow existing commercial accounts in the East region through consultative selling. Prospect, run demos and proofs of concept, negotiate deals, manage pipeline and forecasts in Salesforce, and meet quarterly and annual sales targets while expanding Grafana Cloud and Enterprise usage.