Grainger
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Product in Chicago
At Grainger, team members are always experimenting and discovering new ways to use technology to connect maintenance, repair and operations (MRO) customers to the products they need to keep their business up and running and their people safe. “Working on the Grainger Product team means I get to solve mission critical issues that move the entire business forward,” says Dahlia Block, Software Engineer, Product and Platform Engineering. Ryan Chamberlin, Manager of Product Engineering agrees, “Grainger is committed to continuous improvement and innovation, which creates exciting opportunities for employees to learn and grow.”
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Employee Reviews
Coming from the world of startups, Dahlia has been part of #TeamGrainger for 2 years. She shared, “I see a lot of similarities between that environment and Grainger with our focus on entrepreneurship and innovation.” Dahlia joined Grainger because, “One of the things that has set Grainger apart for me is stability, resources and laser focus on continuous improvement. CI is not just a saying, but rather a way of operating that shows up in everything that we do. We constantly strive to improve our culture, the employee experience and what we deliver for the customer.”
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Ryan joined Grainger 26 years ago because of the company’s tuition assistance program but shares, “I've stayed because of the people, culture, and opportunities for growth and development; my tenure really is a testament for the opportunities Grainger provides.” Ryan leads a team of software engineers who are responsible for development of Grainger's KeepStock Devices Platform. Ryan said, “After all these years I still find myself learning and finding new challenges to tackle in my role. I appreciate working with a talented team of engineers who are passionate about their work and committed to delivering high-quality solutions. I also appreciate the opportunity to work on complex problems that require innovative thinking and collaboration."
What People Are Saying About Grainger
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Mission & Purpose: Work is consistently framed around We Keep the World Working, with Chicago Product tying roadmaps to solving customer problems at scale across Grainger.com, taxonomy, and merchandising. This purpose-led context gives PMs direct line of sight to impact for industrial and institutional customers.
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Innovation & Products: Chicago Product partners closely with engineering and data at theMART to advance AI/ML, IoT, cloud automation, and continuous delivery in live customer experiences. The hub setting enables applied experimentation in search, discovery, and taxonomy for a high-volume B2B platform.
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Work-Life Balance: Hybrid roles centered at theMART offer in-office collaboration with flexibility, and the people-first tone highlights day-one benefits and supportive leadership. Colleagues are often seen as collaborative and recognition-oriented, reinforcing a balanced team rhythm in Chicago.
Recently posted jobs
eCommerce • Information Technology • Retail • Industrial
Lead product strategy and roadmap for security engagement and automation platforms (policy, secrets, vulnerability scanning, access, and risk automation). Partner with Security, Engineering, Legal, and Infrastructure to define requirements, drive adoption, mentor a TPM, and measure outcomes while balancing developer experience, compliance, and risk reduction.
eCommerce • Information Technology • Retail • Industrial
The Cloud Security Architect will architect, advise on, and govern secure cloud infrastructures for Grainger, requiring deep technical knowledge in cloud/computer security and architecture, particularly in AWS, Azure, and Google Cloud.
eCommerce • Information Technology • Retail • Industrial
The Lead UX Designer leads user-centered design for Grainger's digital products, collaborating with teams to create intuitive experiences and design artifacts while mentoring junior designers and evaluating existing user experiences.
At a glance
keep the world working
Serve more than 4.5 million customers across the globe.
drive sustainability
Sell $1B of environmentally preferable products.
strengthen communities
Contribute to a team that volunteers more than 10,000 hours each year.
