Jobs at GT Independence

Manage end-to-end launch and enablement for product and technology releases: create readiness plans, coordinate cross-functional stakeholders, develop training and communications, track milestones/risks, run readiness reviews, and oversee post-launch adoption and continuous improvement.

Support launch readiness by coordinating trackers, communications, training, meeting logistics, and documentation. Collect stakeholder inputs, track risks and questions, assist with release notes and training materials, run readiness reviews and retrospectives, and capture post-launch feedback to improve launch processes and templates.

Establish and maintain product operations standards, tools, reporting, and governance. Manage Product Owner function, track portfolios and roadmaps, prepare executive reporting, facilitate operating forums, partner on prioritization and launch readiness, and continuously improve product planning, tracking, and handoff processes.

The Operations Training Specialist develops and delivers training programs, updates procedures, ensures compliance, collaborates across departments, and supports IT development for customer service and payroll operations.

Lead end-to-end regional revenue cycle performance including enrollment through payment. Drive AR strategy, denial reduction, payer escalation, forecasting, governance, and cross-functional integration. Develop Claims Leaders, standardize revenue processes, and support margin expansion and scalable growth.

The Revenue Cycle Manager oversees revenue performance, leads claims teams, improves reimbursement, reduces denials, and ensures compliance across regions.

Lead creation and lifecycle management of SOPs, change management, and operational readiness. Partner with IT, Compliance, and Training to support system rollouts, validate workflows, and enable adoption. Monitor standards adherence, drive continuous improvement, and maintain performance dashboards to inform leadership decisions.

The Senior Director of Operations leads national operations, ensuring service quality and compliance, while driving strategic growth and talent development across multiple states.

Lead GT Independence's shift to a product-driven organization by establishing a Product Management function, defining enterprise product strategy and roadmaps, driving digital transformation and modernization, aligning technology investments with business goals, and partnering with cross-functional teams and executives to deliver customer-centric, scalable digital solutions.

Lead national multi‑state operations for GT Independence, driving operational excellence, compliance, growth, and quality. Oversee regional Directors, standardize scalable processes, monitor KPIs, support strategic expansion, and represent the organization with stakeholders and state agencies.

The Instructional Designer develops and maintains training programs, collaborates with stakeholders, designs multimedia content, and measures training effectiveness.