Jobs at Guidehealth

Engages patients remotely and in person to provide nonclinical care navigation, peer support, education, referrals, and community resource connections. Assesses medical, behavioral, social, and financial needs; coordinates follow-up; supports care-gap closure, quality measures, risk adjustment, and value-based care goals. Documents interactions in EHR systems, escalates concerns to clinical teams, and collaborates with providers, caregivers, and community organizations while maintaining HIPAA compliance.

Remote coordinator responsible for managing quality improvement (QI) measures and patient outreach to close care gaps. Collects and abstracts data from EMRs, claims, and provider outreach; manages multiple systems, ensures NCQA/HEDIS adherence, prioritizes reporting deadlines, communicates performance and improvement strategies, and collaborates with payers, providers, and internal teams.