Teams at Hapag-Lloyd

Manage supply and inventory of containers and equipment for shippers, truckers and railroads. Track and release equipment, create empty bookings, handle permits/paperwork, plan and steer empty container movements, issue work orders, reposition containers, monitor vendor performance and costs, update reports and dashboards, and resolve equipment/invoice inquiries to minimize turnaround times.

Coordinate day-to-day commercial sales activities: schedule customer calls, prepare performance reports, manage rate proposals and RFQs, onboard contracts, liaise with internal teams to resolve commercial issues, and support digital account setup to grow volume and meet service targets.

Supervise a small sales/commercial team: coach and develop staff, assign work, enforce policies, maintain individual accounts, use Salesforce and QlikView for sales performance, and provide training on systems and FMC regulations.