Teams at Harris healthcare

Build AI-powered prototypes, use AI-assisted development tools, identify high-value opportunities with business units, lead AI enablement workshops, document effective practices, and contribute to the organization’s AI maturity framework and tooling. The role partners closely with technical and business stakeholders across healthcare software companies and requires up to 25% travel.

Reviews and resolves outstanding hospital insurance balances and claims. Responsibilities include verifying payment status, rebilling, researching patient accounts, gathering medical documentation, addressing denials and appeals, communicating with payors, recommending account adjustments, and maintaining accurate records. The representative manages assigned accounts, supports revenue cycle projects, assists with training new hires, follows HIPAA and quality requirements, and collaborates with internal teams to resolve payment issues.

Administer and enhance the ServiceNow platform while identifying opportunities for AI enablement, workflow automation, self-service improvement, and cross-platform integrations. Configure Service Catalog workflows, portals, forms, scripts, and ITSM functionality; gather requirements; create documentation and test plans; coordinate UAT; support releases and upgrades; and troubleshoot platform issues. The role partners with technical and business stakeholders to deliver practical solutions and continuous process improvement.