Headway Offices

Owns the design, implementation, monitoring, and scaling of core operational workflows and processes. Identifies efficiency and automation opportunities, leads cross-functional initiatives with product, engineering, payer, and customer experience teams, and uses data analysis to drive actionable insights and business outcomes. The role serves as an operational bridge to product and data teams while supporting high-quality execution and company growth.

Lead compensation analysis and programs, including market pricing, pay ranges, compensation cycles, offers, promotions, equity, budget modeling, and process improvements. Build scalable compensation tools and frameworks, use AI and automation, improve data quality across Workday, Pave, and Carta, and advise HR, Talent Acquisition, Finance, and managers on compensation decisions.

Leads Headway’s consumer communications and social function, including earned media, organic social, content marketing, data storytelling, and cultural relevance. Builds media relationships, manages an agency partner, develops content across blogs, YouTube, and Substack, grows engagement, and leads a small team. Partners with Communications, Brand, Product Marketing, research, and analytics to increase awareness and strengthen Headway’s presence across press, search, social, LLMs, and consumer conversations.