Jobs at HealthJoy
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Director of Product

HealthJoy
Chicago
15 hours ago
+16
HealthJoy is looking for a Director of Product to shepherd the core value creation for our members and customers. Through deep empathy, intelligence, and grit, you will be diving deep into the hardest, most complex challenges of the healthcare experience and at the same time lead our product cycle through its current phase of hyper growth.

Implementation Project Manager

HealthJoy
Chicago
5 days ago
+16
Why our work matters The healthcare industry is notoriously difficult to navigate. One third of the over $3 trillion spent on healthcare annually results from this complexity, and more than half of Americans don’t get care because of the price tag. Our mission is to simplify the healthcare experience in a way that provides access to better care at a lower cost. Since 2014, HealthJoy has been committed to revolutionizing the way people access

Technical Recruiter

HealthJoy
Chicago
1 week ago
+16
We’re looking for an energetic and driven Tech Specialist guru to join our team. You will build relationships and work consultatively with our hiring managers to partner and develop strategies to find top talent. You’ll thrive at getting things done in a fast-moving environment and you’re not afraid to take risks. You are fast paced, driven, and self motivated. This person will ultimately be tasked with scaling out tech team over the next 2 years.

Customer Success Manager

HealthJoy
Chicago
1 week ago
+16
Build strong relationships with our enterprise customers to ensure they feel empowered to use HealthJoy independently, and are seeing value from our product. Manage customers through the entire lifecycle including onboarding and training new clients, as well as providing technical support to existing. Develop & refine company methodology, process and documentation guidelines related to implementation and ongoing customer success. You’re a teamplayer. Assist with onboarding of additional team members and provide ongoing training and development to create a highly proficient support structure for the Customer Success team. Provide proactive account analysis and identify incremental areas of improvement through NPS scores. Keep up-to-date on the latest patient/customer support technologies and industry trends to aid in our scaling efforts.

Content Writer

HealthJoy
Chicago
1 week ago
+16
Why our work matters The healthcare industry is notoriously difficult to navigate. One third of the over $3 trillion spent on healthcare annually results from this complexity, and more than half of Americans don’t get care because of the price tag. Our mission is to simplify the healthcare experience in a way that provides access to better care at a lower cost. Since 2014, HealthJoy has been committed to revolutionizing the way people access

Principal Backend Engineer

HealthJoy
Chicago
2 weeks ago
+16
We are looking for a self-starter, lead engineer, with a deep desire to learn and develop software that improves peoples’ lives. If you’re passionate about developing the best software, as well as coaching other developers to do so, then we want to hear from you. You will build the backend systems that power our application, scale highly distributed systems, and continuously improve our engineering practices. Above all, your work will impact people’s interactions with the healthcare system.

Director of IT Security

HealthJoy
Chicago
2 weeks ago
+16
We are looking for a Directory of IT Security to oversee our business’ information security, risk, and compliance activities.The primary responsibility for this position is the ensure every patient, employee, customer, and third party vendor data is protected, safe and secure. As HealthJoy continues to grow, it is imperative to continue to mature our security posture. The ideal candidate has experienced scale and isn’t afraid of getting in the weeds with important initiatives.

Sales Development Representative

HealthJoy
Chicago
2 weeks ago
+16
Build and manage Cisco Meraki’s global social media efforts in concert with Corporate Communications, Brand and Marketing teams. Strategize campaigns and methods to cultivate new, lasting followers. Develop relevant content to reach and engage with audience. Establish and oversee daily/weekly/monthly social content calendar. Build, curate and manage social content for Marketing and various cross-functional teams. Organize and run regular, cross-functional social content meetings. Partner with Cisco’s PR and Social Media Communications Team to identify and secure Meraki’s inclusion in Cisco’s owned, earned and paid social media and influencer engagement. Grow and strengthen Meraki follower base and engagement rate on key platforms through increase in awareness and engagement campaigns. Analyze, review and report on the effectiveness of earned, owned and paid media to show value and improve results. Monitor, listen and engage with community members, including helping resolve customer issues, answering questions and handling general inquiries.