Teams at Heartflow

Develop and manage regional payer relationships to secure coverage and favorable reimbursement for Heartflow products. Coordinate with Market Access, sales, implementation, and billing teams; negotiate contracts; build physician advocates; support medical policy, commercialization strategy, and billing/collections; provide competitive intelligence and implement regional reimbursement plans.

The Regional Business Manager will lead and develop a team to drive growth in cardiac diagnostic technology, managing relationships with key physicians and ensuring customer satisfaction.

Provide technical, front-line customer support and onboarding for Heartflow's web-based medical software. Troubleshoot issues, manage cases and knowledge base, deliver documentation and customer feedback into CRM, assist sales and production, and support account adoption and satisfaction metrics. May require on-call and weekend coverage after training.