Teams at HiBob

Build and grow HiBob’s North America partner ecosystem through acquisition, engagement, enablement, and co-marketing programs. Develop full-funnel campaigns with consultants, brokers, accountants, and other partners to generate leads and pipeline. Manage strategy, budgets, timelines, stakeholder coordination, execution, performance measurement, and optimization while aligning Partner Managers, Sales, and Marketing teams.

Build and grow technology partnerships that generate referrals, co-sell opportunities, pipeline, and revenue. Recruit and onboard partners, develop joint go-to-market plans, enable sales teams, support deal strategy, and coordinate cross-functional stakeholders. Assess integration and API opportunities, communicate technical value, and track partner performance across referrals, pipeline, revenue, and engagement. The role focuses on B2B SaaS technology alliances rather than integration support.

Provide advanced technical support to SaaS customers, resolving complex product, integration, API, and service issues. Manage escalations, investigate root causes, coordinate with Engineering, support Premium customers, mentor teammates, create Help Center content, and improve team processes. The role requires strong communication, customer empathy, troubleshooting expertise, and the ability to manage multiple priorities across time zones while meeting support KPIs.