Jobs at HiddenLayer

Manage a portfolio of enterprise B2B SaaS or cybersecurity accounts, coordinating customer communications, follow-ups, onboarding, adoption, escalations, and renewals. Maintain Jira tickets, account health scores, and risk visibility while partnering with solution architects, technical support, and account directors. The role owns day-to-day customer relationships, ensures action items are completed, identifies adoption risks, and surfaces expansion opportunities.

The Senior Accountant will support monthly close, journal entries, reconciliations, financial reporting, accounts payable, vendor payments, billing, accounts receivable, collections, budgeting, forecasting, and variance analysis. The role will maintain internal controls, support audits and compliance, collaborate across departments, and improve accounting workflows through automation and technology. It reports to the Controller within a remote, high-growth AI cybersecurity company.

As a Technical Support Engineer, you will troubleshoot complex technical issues for customers using the HiddenLayer AISec Platform, partner with internal teams, and improve documentation and processes.

Drive pre-sales engagements for AI security solutions: consult with clients, demo products, design tailored architectures, lead PoCs, provide technical support, enable stakeholders, and inform product roadmap.

Lead multiple engineering teams to deliver large-scale, secure AI-enabled systems. Define engineering strategy and roadmap, drive agentic AI transition, manage projects, optimize processes, mentor senior technical staff, and collaborate with product and executive leadership to protect organizations from adversarial AI threats.

Serve as pre-sales technical lead for federal customers, architecting and deploying AI security platform in SaaS and airgapped environments. Lead discovery workshops, scope proofs-of-value, build demos and POC AI apps, integrate SDKs/APIs, advise on AI/ML security and MLOps, deliver demos and written deliverables, and support onboarding and troubleshooting with Customer Success.

Sell HiddenLayer's AI security platform to federal agencies by developing account strategies, driving pipeline and revenue, leading technical and executive engagements, navigating federal acquisition and contracting, coordinating cross-functional teams, and supporting adoption, expansion, and renewals across the Intelligence Community, DoD, DHS, and civilian agencies.