Teams at Hiscox

Handle mid- to high-severity miscellaneous professional liability claims from inception to resolution. Oversee investigation, litigation strategy, coverage analysis, negotiation, and documentation; draft coverage/reservation/denial letters; mentor team members; identify emerging exposures and fraud; coordinate with outside counsel, experts, underwriting, and internal partners to drive favorable claim outcomes.

The Senior Complex Claims Specialist manages high-severity professional liability claims, providing technical support, mentoring team members, conducting training, and ensuring compliance with regulatory authorities.

Manage complex Architects & Engineers professional liability claims: analyze coverage, set reserves, oversee defense counsel, pursue early settlements, attend mediations, liaise with insureds/brokers, and maintain accurate claim files and vendor spend control.