Jobs at Hopper

Own the realtime and voice layer of Hopper’s AI travel assistant, including telephony integrations, streaming speech pipelines, model orchestration, and latency optimization. Build React/TypeScript front ends, Scala and Python services, and GCP infrastructure for multi-tenant systems. Develop safety, compliance, observability, and deployment capabilities while supporting incident response and SLA performance. Contribute to architecture and code reviews, mentor engineers, and collaborate across product, design, and operations.

The Principal Product Manager will define, build, and commercialize the HTS API Marketplace, coordinating across teams and managing the revenue model while utilizing AI tools for rapid prototyping.

Own the end-to-end customer-facing conversational agent across chat and voice: roadmap, conversation and interface design, partner discovery and launches, Figma-driven design, prototype building with AI tools, define quality metrics, and iterate agent behavior from production data.

The Principal Product Manager will define and build the HTS API Marketplace, coordinating with teams to develop coherent, enterprise-grade API products, manage commercial models, and establish the go-to-market strategy while utilizing AI for rapid prototyping.

Own the end-to-end customer-facing conversational agent across chat and voice. Set roadmap, drive conversation and interface design in Figma, prototype with AI coding tools, define agent behavior and quality metrics, partner with enterprise clients for requirements and launches, and iterate from production conversation data.