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Fintech • News + Entertainment • Software • Financial Services
Build fault-tolerant, self-healing infrastructure and internal tooling for a brokerage platform. Expand observability using Prometheus, Honeycomb, OpenTelemetry, and Grafana; scale HashiCorp Nomad services through capacity planning and load testing; establish SLOs, error budgets, and alerting; analyze Linux and networking performance; support production on-call operations; and mentor engineers in site reliability practices.
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Fintech • News + Entertainment • Software • Financial Services
Own and improve the production Linux infrastructure, including performance tuning, incident response, configuration management, container orchestration, networking, proxies, virtualization, secrets, observability, and data services. Build automation in Bash and Python, maintain infrastructure code through Git and peer review, troubleshoot complex system issues, write postmortems and runbooks, and support scalable, reliable systems in a regulated fintech environment.
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Fintech • News + Entertainment • Software • Financial Services
Processes brokerage account transfers, ACATs, wires, checks, ACH disbursements, IRA distributions, and rollovers. Resolves complex funding issues, coordinates with clearing firms, supports customers and frontline teams, and ensures AML and regulatory compliance. The role also mentors banking support specialists, documents transactions, identifies fraud indicators, reconciles discrepancies, and contributes to process improvements and banking-system testing.
