Jobs at iHerb

The Equipment Operator operates warehouse equipment, follows safety procedures, loads/unloads merchandise, and ensures product accuracy in a fast-paced environment.

The Equipment Operator operates warehouse equipment, follows safety procedures, loads and unloads trailers, records data, and ensures accurate product placement.

The Senior Data Engineer will design and optimize data pipelines, support MLOps initiatives, collaborate with teams, and ensure data quality for AI/ML projects.

The Senior Designer II will lead high-impact design initiatives for an e-commerce platform, focusing on strategic design, user experience, and mentorship of design teams.

The Director of Product Management will lead global digital customer experience, overseeing product strategy, execution, and cross-functional delivery for e-commerce platforms, focusing on customer acquisition and retention through various digital initiatives.

The Senior Director will manage large-scale supply chain projects, drive operational excellence, oversee fulfillment centers, and enhance labor management strategies within iHerb's logistics network.

The Enterprise Solutions Architect will design and modernize iHerb's business applications, focusing on Order-to-Cash and Supply Chain, and ensuring technology strategies align with business needs.

The role involves leading the development and deployment of AI solutions to enhance internal efficiencies within various revenue-related functions, collaborating with teams to identify opportunities for AI integration, and managing the product roadmap for AI applications.

Senior Director responsible for leading and scaling global ecommerce operational teams (content, localization, onboarding). Drives operational strategy, process optimization, AI-enabled automation, KPIs, governance, and cross-functional workflows to improve efficiency, scalability, and execution across Commercial Operations.

The Growth Marketing Specialist will manage and optimize paid media campaigns in APAC, focusing on execution, performance analysis, and stakeholder coordination.

The Growth Marketing Specialist will execute and optimize paid media campaigns across EU markets, monitor performance, and manage campaign operations.

The Growth Marketing Manager will oversee paid media campaigns and optimize performance across MEA markets, focusing on customer acquisition and budget management while collaborating on creative strategies.

The Growth Marketing Specialist will execute and optimize paid media campaigns across MEA, manage operations, analyze performance, and coordinate creative workflows.

The Growth Marketing Manager will manage and optimize paid media campaigns across APAC, focusing on customer acquisition and performance metrics while collaborating with creative teams and analyzing campaign results.

Support execution of personalized marketing campaigns and loyalty program operations: coordinate sprint workflows, QA campaign setups, maintain SKU and rewards data, monitor performance, handle reward issuance and escalations, assist cross-functional coordination and UAT, prepare post-campaign reporting, and maintain program documentation and trackers.

Lead growth strategy and experimentation across web, app, and owned channels to improve acquisition, conversion, retention, and LTV. Drive CRO, run A/B and multivariate tests, prioritize product roadmaps, work with Engineering, Data, and Marketing, and communicate results to stakeholders.

The Category Manager drives growth and profitability in their category, manages a team, negotiates with vendors, and analyzes performance metrics.

Lead strategy, roadmap, and execution for iHerb's MarTech ecosystem (CDP, orchestration, CMS, PIM, DAM, LSP). Drive platform integrations, build-vs-buy decisions, vendor evaluation, and cross-functional delivery with Engineering, Marketing, and Data. Define KPIs, prioritize backlog in Agile, and enable personalization, lifecycle marketing, and scalable global operations.

Lead AI-driven personalization and recommendation product strategy for e-commerce. Define roadmaps, analyze data and A/B tests, collaborate with engineering, data science, UX, and marketing, and drive implementation of generative AI features to improve discovery and conversion.

Design and scale machine learning systems and infrastructure, partner with data and applied scientists, build reusable ML pipelines and abstractions, ensure production readiness using robust software engineering practices, and prototype new technologies to improve customer experience and automate business processes.