Teams at impact.com

Partners with sales executives to drive SaaS revenue through consultative discovery, solution design, technical demonstrations, presentations, RFP responses, security questionnaires, and customer working sessions. Translates customer requirements and technical architecture into business value, creates integration documentation, supports onboarding continuity, handles objections, and provides product feedback. Develops reusable sales assets and maintains expertise in the platform, integrations, and partnership marketing industry.

Manage compliance for strategic partnerships, clients, and agencies using impact.com’s Regulated Compliance product. Serve as a compliance subject matter expert, oversee account processes, investigate and resolve cases, lead compliance workstreams for brand migrations and launches, advise stakeholders, collaborate cross-functionally, and deliver presentations. The role requires customer support experience in software environments, project management, compliance investigations, strong communication, organization, and attention to detail.

Supports Account Executives as a pre-sales technical resource for SMB opportunities. The role gathers prospect requirements, designs solutions and integrations, delivers tailored product demonstrations, answers technical implementation questions, documents solutions, and escalates complex needs. It serves as a product expert connecting business requirements with the platform’s capabilities and helps position prospects for successful onboarding. Candidates need foundational API, JavaScript, and marketing technology knowledge, strong communication, and 1–3 years of experience in a tech-focused SaaS or digital marketing role.