Jobs at Independence Pet Holdings

The Sr Program Manager will lead cross-functional teams on complex insurance transformation projects, ensuring delivery on scope, schedule, and budget while optimizing business processes and modernizing enterprise systems.

This role involves managing benefits and leave of absence projects, conducting audits, ensuring compliance, and enhancing employee wellbeing programs.

The Lead Data Scientist will develop advanced analytical solutions for pricing and customer insights in pet insurance, mentor teams, and collaborate with stakeholders.

The Senior Technical Product Manager defines and governs technical solutions across multiple systems and platforms, partnering with various teams to ensure alignment with business needs and enterprise standards, while managing risks and technical requirements.

The Sr Director oversees the enterprise strategy, operations, and technology of the core insurance platform, ensuring compliance, scalability, and integration while leading a multi-year development plan. Responsibilities include architecture governance, delivery oversight, and risk management of insurance IT functions.

The Director, Change Management will drive organizational change strategies, enhance business processes, ensure stakeholder engagement, and measure transformation outcomes, focusing on enterprise systems and operational models.

The Growth Product Manager will drive product performance and user engagement at PetPlace through experimentation, data analysis, and cross-functional collaboration, focusing on customer-centric solutions.

Lead design and operate the enterprise integration platform across Azure, Dynamics 365, Databricks, CDP, payments, contact center, and AI surfaces. Define API/event standards, govern runtime (APIM, Service Bus, Event Grid, Logic Apps, Functions), ensure security, observability, delivery quality, and mentor the integrations team while coordinating cross-functional stakeholders and external partners.

The Lead Cybersecurity Engineer implements cloud security standards, manages cybersecurity tools, performs assessments, and supports data privacy and governance while collaborating with various teams.

Design, build, test, and ship responsive web and React Native mobile features. Own end-to-end delivery, integrate with backend APIs (.NET BFF), implement auth flows, maintain reusable accessible UI components, contribute CI/CD and release processes, mentor engineers, and drive performance and accessibility improvements.

Serve as the senior individual contributor and technical leader for customer-facing React and React Native web and mobile platforms. Own architecture, toolchain standards, design-system strategy, CI/CD, security, observability, and performance. Drive technical roadmaps, mentor senior engineers, run architecture reviews, and represent engineering with product, UX, security, and executive stakeholders to deliver scalable, resilient consumer experiences.

The Technology Program Manager - Data & Analytics oversees strategic enterprise data initiatives, coordinating cross-functional teams to deliver on transformation goals within a complex technology landscape.

The Technology Program Manager is responsible for leading strategic infrastructure and enterprise application initiatives to modernize the technology ecosystem at Independence Pet Holdings, supporting a multi-year transformation roadmap.

The Technology Program Manager leads strategic technology initiatives for core insurance platforms, ensuring effective execution and coordination across multiple teams while driving transformation initiatives in policy administration, billing, and claims processes.

The Technical Program Manager leads strategic customer technology initiatives across digital platforms including Dynamics 365, ensuring effective execution, delivery coordination, and governance in a multi-year transformation program.

Support product leadership for an MGA pet insurance portfolio by delivering data-driven recommendations, enabling new product development, ensuring regulatory compliance, monitoring product performance and KPIs, and producing competitor intelligence and briefings to inform strategic decisions.

The Project Manager will oversee project execution, coordinating between teams, ensuring timely deliveries while managing risks and stakeholder communication.

The People Partner - Technology will provide strategic and operational support for the Technology organization, fostering partnerships and managing HR operations. Key responsibilities include workforce planning, employee relations, performance management, and supporting organizational change.

Lead design, build, deploy, and operate agentic AI solutions using Microsoft Copilot Studio, Power Platform, Dynamics 365, and Azure services. Own reference implementations, CI/CD, integrations (Dataverse, REST APIs), monitoring, compliance, and mentor engineering teams while collaborating with product, data, security, and architecture stakeholders.

Provide advanced onsite and enterprise L2/L3 end-user support, manage office AV and IT infrastructure for Chicago HQ, support executives, enforce ITIL/SLA processes, manage software asset records in ServiceNow, coordinate MSP/vendor escalations, and lead endpoint/AV deployment projects.