Jobs at Intapp

Develop and manage editorial strategy and client communications across audiences, channels, and marketing teams. Responsibilities include maintaining editorial calendars, aligning narratives, coordinating content launches, repurposing content, tracking engagement and editorial KPIs, and creating personalized customer lifecycle communications. The role also supports onboarding, feature adoption, product announcements, service updates, editorial governance, workflow automation, and cross-functional content processes.

Manage client-facing projects from kickoff through closeout, ensuring delivery on schedule, within scope, and on budget. Coordinate internal teams, vendors, project resources, budgets, schedules, risks, and scope changes. Maintain project documentation and pipeline reporting, escalate issues to stakeholders, and oversee project handoff to operations. The role requires strong analytical, organizational, communication, scheduling, and project management skills, along with substantial enterprise software or professional services experience.

Manage client success across enterprise legal-industry accounts by driving product adoption, measurable business outcomes, and long-term retention. Develop success plans, identify and remediate account risks, coordinate with account managers, present business reviews, advise clients on Intapp solutions, and represent customer needs internally. Build trusted-advisor relationships with executive stakeholders and contribute to user groups, industry events, and thought leadership.

Owns Intapp’s partner marketing strategy, sponsorship program, co-marketing campaigns, AI partnership messaging, budget, roadmap, and performance measurement. The role builds scalable partner activation frameworks, drives sourced and influenced pipeline, develops thought leadership, coordinates cross-functional stakeholders, and represents Intapp with strategic partners. It requires extensive B2B partner or alliance marketing experience, AI fluency, strong writing, budget ownership, and proficiency with modern marketing technology.

Manage adoption, retention, and solution optimization for legal-industry clients using Intapp products. Monitor usage and health data, execute structured success plays, advise clients on configuration and best practices, and provide post-deployment consulting. Build expertise across Intapp’s product suite, synthesize client feedback into recommendations, identify expansion opportunities, and act as a trusted advisor and internal customer advocate.

Drive adoption, retention, and solution optimization across legal-industry client accounts. Monitor usage and engagement data, execute structured success plays, advise clients on product configuration and best practices, support post-deployment outcomes, and expand product expertise. Act as a trusted advisor and customer advocate while identifying opportunities to improve client value across Intapp’s software suite.

Lead and grow Intapp's largest legal accounts, driving ACV retention, net revenue retention, and platform expansion. Manage and coach a team of Managing Directors, build expansion pipeline, personally lead complex executive negotiations, and align Intapp's full platform to client priorities to drive measurable outcomes.

Own end-to-end video production, including creative support, scheduling, budgeting, vendor and crew management, stakeholder communication, post-production workflows, delivery, archiving, and financial closeout. Manage multiple projects while maintaining quality, timelines, profitability, and creative standards. Coordinate editors, color, audio, graphics, agencies, and freelance partners, while applying knowledge of union rules and production requirements.

Lead and hands-on technical principal for Enterprise Applications (Salesforce, DealCloud) driving architecture, solution design, CI/CD/DevSecOps, AI-assisted development, platform modernization, production support, and engineering excellence. Coach and mentor engineers, own delivery and incident management, set standards and reusable frameworks, and remove technical roadblocks to ensure scalable, secure, and maintainable solutions.