Teams at Intercom

Lead and develop a team of Technical Support Specialists, focusing on improving customer service metrics and fostering a supportive team culture. Collaborate cross-functionally to enhance customer experiences and processes.

Engage prospects via Fin Inbox, phone, email and LinkedIn to qualify leads, build pipeline with Account Executives, maintain product knowledge, improve workflows with cross-functional teams, and participate in team development and mentoring.

As a Mid-Market Account Executive at Intercom, you'll drive sales growth, manage customer relationships, and contribute to strategic initiatives to enhance product adoption.