JetBrains
JetBrains Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers dental insurance
Offers vision insurance
Offers health insurance
Offers generous parental leave
Offers performance bonuses
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers generous PTO
Provides paid sick days
Provides paid holidays
Offers unpaid extended leave
Career Growth + Development
Provides customized development tracks
Job training & conferences
Company Culture
Utilizes a flexible work schedule
Offers a remote work program
Provides free snacks and drinks
Recently posted jobs
Software
Build and manage technical relationships with LATAM enterprise customers, helping them adopt JetBrains products, overcome technical barriers, and achieve business outcomes. Serve as a trusted technical advisor, customer advocate, and liaison with Support and Product Engineering. Partner with Account Executives and Sales on account strategies and expansions, recommend product enhancements, present product ideas, and maintain expertise in software development technologies.
Software
Provides technical support for TeamCity, diagnosing whether issues originate in the product, infrastructure, or integrations. Responsibilities include troubleshooting web servers, applications, databases, version control, build systems, containers, and cloud environments; developing workarounds; reporting bugs; escalating issues; documenting solutions using KCS principles; and sharing customer feedback with product teams.
