Teams at JetBrains

Partner with engineering teams to drive Kotlin backend adoption: guide migrations from Java, troubleshoot integration and scaling, recommend tailored strategies, track adoption stages, identify and remove blockers, and maintain feedback loops while running workshops, demos, and outreach.

Lead complex enterprise deployments of JetBrains Central, architect integrations with CI/CD and developer platforms, establish AI governance and observability, mentor FDEs, and shape product direction through customer feedback. Travel up to 20% and act as trusted technical advisor to customers and partners.

As a Customer Success Engineer, you will manage technical relationships, assist in product adoption, and act as a customer advocate within JetBrains to enhance customer satisfaction and support account strategies.