Jobs at JLL

Owns enterprise-wide Change Enablement governance, including policy, standards, compliance audits, waivers, MSP accountability, reporting, and continual improvement. The role modernizes change practices through standard-change expansion, CI/CD integration, AI and agentic-AI workflows, risk-based approvals, auditability, and human-in-the-loop controls. It requires executive stakeholder management, pragmatic application of ITIL and AI governance frameworks, ServiceNow expertise, and leadership across complex, multi-vendor IT environments.

Own the enterprise ServiceNow platform strategy, roadmap, backlog, governance, licensing, consumption, and value measurement. Prioritize competing stakeholder demands, build investment cases, oversee cross-tower release alignment, and guide platform adoption. Lead the roadmap for ServiceNow AI and agentic capabilities, ensuring appropriate controls, auditability, and measurable outcomes. The role requires extensive product management and ITSM experience, ITIL expertise, executive stakeholder management, and hands-on AI-driven modernization experience.

Own the enterprise CMDB product strategy, governance, data integrity, service-oriented data model, and business value. Lead discovery and dependency mapping across hybrid, multicloud, containerized, and serverless environments. Ensure CMDB data supports ITSM decisions, automation, AI, and agentic AI initiatives. Establish governance policies, quality metrics, ownership models, and continuous improvement practices while partnering with ITSM, engineering, change management, vendors, and executive stakeholders.

Serves as a strategic HR partner for complex accounts, delivering global and local HR programs, employee relations, performance management, talent initiatives, and employee experience improvements. Leads engagement, culture, feedback, and inclusion efforts; analyzes workforce trends; coaches stakeholders; manages 2–3 direct reports; and supports projects, training, and presentations. The hybrid role requires 2+ office or client-site days weekly and up to 25–40% travel.

Provides reliability engineering and asset management support for buildings, infrastructure, and equipment. Develops maintenance strategies, reliability studies, criticality rankings, lifecycle analyses, and risk mitigation plans. Leads root cause failure analysis, predictive and condition-based maintenance, equipment audits, capital planning, and continuous improvement. Manages CMMS data, reliability KPIs, facility condition assessments, and repair-versus-replacement recommendations across multiple sites. Collaborates with engineers, technicians, maintenance teams, clients, and third-party resources.

Leads multichannel paid media strategy, campaign execution, budget allocation, audience targeting, retargeting, optimization, and performance reporting for a defined business segment. Manages in-house activation specialists, agencies, vendors, and stakeholder relationships while ensuring campaigns meet growth and ROI goals. Uses performance data, market trends, and consumer insights to optimize creative, targeting, landing pages, channel mix, and spend. Ensures privacy compliance and improves paid media processes.

Leads IT service delivery for a major financial services client account, serving as the primary technology liaison and executive advisor. Oversees service performance, incident, problem, and change management; platform operations; vendor relationships; compliance; security; reporting; and continuous improvement. Manages SLAs, coordinates internal and external teams, presents business reviews, handles escalations, and mentors technology operations specialists.

The Recruiter will support JLL’s hiring and talent acquisition activities. The posting provides no specific responsibilities or experience requirements beyond U.S. work authorization without visa sponsorship. This is a contract, remote position available to candidates based in Atlanta, Chicago, or Dallas.

Leads a national real estate project management account for a strategic client, overseeing teams delivering fit-outs, capital improvements, site improvements, and ground-up construction. Manages client relationships, project execution, vendors, staffing, financials, capital plans, risks, and service delivery. Drives account strategy, business growth, team development, and cross-functional collaboration while ensuring projects meet contractual, financial, scheduling, and quality requirements.

Leads and coaches a team of recruiters while managing full-cycle recruitment for technical, operational, facilities, and leadership roles in data centers. Develops sourcing strategies, partners with business leaders on workforce planning, monitors recruitment metrics, improves hiring processes, champions candidate experience and inclusive hiring, and provides talent-market insights.

Leads skills-based learning transformation across business areas, identifying AI-related capability gaps, prioritizing development roadmaps, selecting delivery models, and designing and delivering upskilling programs. Owns needs analysis, stakeholder engagement, measurement, ROI reporting, and business-impact storytelling. Acts as a change agent, partners with senior leaders and talent teams, and manages a small team while scaling learning solutions through existing products and internal capabilities.

Lead learning and development across JLL REMS key and smaller accounts. Standardize skills frameworks, AI adoption pathways, leader development, onboarding, and account L&D practices. Partner with account leaders and HR stakeholders to diagnose capability needs, design and deliver learning, manage the on-account L&D team, and use data to demonstrate business impact. The role also drives communities of practice and aligns account learning with JLL’s central platform.

Leads enterprise strategic sourcing and procurement initiatives across global operations, especially facilities and managed services. Responsibilities include category strategy, spend analysis, market research, RFx processes, supplier selection, contract negotiation, risk mitigation, cost reduction, supplier relationship management, and executive reporting. The role directs cross-functional teams, implements standardized sourcing frameworks, and partners with senior stakeholders and C-suite clients to deliver sustainable savings, operational improvements, and procurement transformation.

Leads JLL’s consulting strategy and transformation offering for commercial real estate clients. Responsibilities include developing sales strategies, achieving revenue targets, managing senior client relationships, leading consulting pursuits, creating account plans, identifying growth opportunities, representing the firm at industry events, and providing thought leadership. The role also supports internal initiatives and expands JLL Consulting’s market presence through business development, strategic investments, and client delivery.

Build governed data foundations, batch and streaming pipelines, APIs, and Databricks semantic layers. Develop AI-ready data pipelines supporting embeddings, vector search, RAG, agentic workflows, and natural-language data access. Establish data quality, lineage, observability, security, and governance controls. Partner with Finance, IT, data science, architects, and business teams to modernize enterprise data architecture and move AI prototypes into production.

Designs, implements, and supports secure hybrid cloud and enterprise network architectures across AWS, Azure, GCP, data centers, WAN, LAN, and edge environments. Responsibilities include Palo Alto firewall engineering, Illumio and Guardicore micro-segmentation, zero-trust policy design, VPNs, routing, troubleshooting, automation, monitoring, disaster recovery, change management, documentation, and global incident support. Participates in a 24x7 on-call rotation and collaborates with security, cloud, data center, and application teams.

Leads full-stack software engineering for scalable 3D geospatial and non-geospatial features using React, C#, ArcGIS, databases, cloud technologies, and deployment pipelines. Designs complex solutions, integrates LLM APIs, owns testing and quality assurance, resolves production issues, supports applications, and mentors junior engineers. The role collaborates with product and business stakeholders while driving architecture, implementation, DevSecOps practices, and continuous improvement.

Supports JLL’s Hotel Investment Sales team with real estate transaction execution, financial modeling, asset valuations, economic and demographic research, presentations, legal document abstraction, vendor coordination, and due diligence. The role develops financial projections and preliminary valuations using DCF, income capitalization, leveraged IRR, comparable sales, and construction cost methods while assisting with listings, marketing, and closing transactions.

Owns data infrastructure, datasets, dashboards, predictive models, and AI-enabled workflows for JLL’s national industrial real estate platform. The role supports investor and occupier business development through analytics, market research, supply-chain mapping, reporting, presentations, and executive insights. Responsibilities include coordinating cross-functional teams, improving data protocols, evaluating technology platforms, automating repetitive analysis, supporting pursuits, and communicating analytical priorities to leadership.

Leads the global Total Rewards strategy for Corporate Functions and JLL Technologies. Advises executives and HR leaders on compensation, incentives, benefits, equity, market trends, and workforce priorities. Partners with specialist teams to design and implement competitive, equitable reward programs, using analytics and external benchmarks to guide decisions. Builds stakeholder relationships, leads the Reward Partner team, and contributes to JLL’s broader Total Rewards strategy and operating effectiveness.