Teams at Lemonade

Own and grow Lemonade's independent agency channel by developing expansion strategy, prospecting and onboarding partners, managing performance, leading product expansion, analyzing engagement via CRM and Looker, surfacing market insights, and collaborating with cross-functional teams to improve the agent experience.

Lead end-to-end CX automation projects, optimize LLM pipelines and RPA, report on automation performance, partner cross-functionally, mentor team members, and bring forward emerging AI-driven improvements to customer experience.

Lead development and integration of predictive pricing models for home insurance, modernize state rating plans, support rate filings, monitor performance and recommend pricing actions, analyze competitor strategies, develop pricing for expansion, build internal pricing analytics software, and coach/mentor analysts.