Jobs at Liberty Mutual Insurance

Manage moderate- to high-exposure construction liability claims involving bodily injury and property damage. Responsibilities include investigations, coverage analysis, reserving, liability evaluation, risk transfer, litigation management, defense counsel coordination, settlement negotiations, mediations, arbitrations, and claim resolution. The role also provides technical guidance and mentorship to adjusters, supports quality assurance, and helps manage team caseloads.

Leads Risk Engineering across the US and Latin America, focusing on energy and construction accounts. Manages regional teams, resources, budgets, hiring, technical standards, workflows, survey strategy, and risk appraisal activities. Partners with underwriting, claims, actuarial, finance, and product leadership on portfolio, pricing, and referral decisions. Represents the company with brokers, clients, and industry stakeholders through business development, technical presentations, conferences, and thought leadership.

Investigates and processes commercial insurance claims within assigned authority limits. Responsibilities include determining coverage, assessing damages and losses, setting reserves, negotiating settlements, preparing estimates, documenting claim files, communicating with insured parties and agents, and identifying potential fraud or subrogation opportunities. Requires strong customer service, technology, organization, communication, and claims-handling skills, along with applicable state licensing.

Develops and manages a profitable book of primary casualty insurance business covering Workers Compensation, General Liability, and Commercial Auto. Evaluates risks, sets premiums and policy terms, negotiates with agents and brokers, manages portfolio growth, documents underwriting decisions, and ensures regulatory compliance. Mentors underwriters and account analysts, supports continuous improvement, and participates in cross-functional underwriting initiatives.

Manage complex long-term care professional liability claims from investigation through resolution. Responsibilities include advanced coverage analysis, liability and damages evaluation, reserving, litigation and defense counsel management, settlement negotiation, clinical expert coordination, regulatory collaboration, claims documentation, and reporting. The role requires maintaining adjuster licensing, managing high-exposure matters independently, and partnering with underwriting, reinsurance, subrogation, and senior leadership.

Underwrite emerging mobility risks across commercial auto, workers’ compensation, general liability, and related insurance products. Build and manage a profitable, diversified book of business through risk analysis, pricing insight, broker and agent relationships, cross-selling, and collaboration with product, actuarial, legal, and claims teams. Provide thought leadership, communicate complex underwriting issues, and develop effective underwriting processes for evolving mobility businesses.

Leads a Commercial Casualty Excess Claims team, ensuring adequate resources, effective claims handling, accurate reserves, and appropriate settlement decisions. Partners with underwriting, legal, reinsurance, brokers, insureds, and counsel to achieve optimal outcomes. Develops employees, drives accountability and continuous improvement, supports strategic planning, analyzes operational performance, and monitors regulatory and litigation trends.

Investigates and processes commercial insurance claims, determines policy coverage, assesses damages and losses, establishes reserves, negotiates settlements, documents claim activity, and identifies potential fraud or subrogation. The role involves frequent communication with insureds, claimants, agents, and internal teams, along with coordination across appraisal, subrogation, and investigative units. It is hybrid, with office attendance twice monthly for eligible employees near designated locations.

Reviews and processes commercial insurance claims within assigned authority limits. Investigates losses, determines coverage, establishes reserves, negotiates settlements, prepares or reviews damage estimates, maintains claim documentation, and identifies potential fraud or subrogation. The role requires frequent communication with insureds, claimants, agents, and internal teams, along with strong organization, customer service, and technology skills.

Investigates and processes commercial insurance claims, determines policy coverage, assesses damages, establishes reserves, negotiates settlements, documents claim files, and identifies potential fraud or subrogation. The role involves frequent communication with insured parties, claimants, agents, and internal teams, along with coordination with appraisal, subrogation, and investigative units. It requires strong organization, communication, customer service, and technology skills, plus applicable state licensing.

Investigates and processes commercial auto physical damage claims, determines coverage, assesses losses, establishes reserves, negotiates settlements, prepares or reviews damage estimates, documents claim activity, and coordinates with insureds, claimants, agents, appraisers, subrogation, and fraud investigation teams. The role requires strong customer service, communication, organization, technology skills, and potentially multiple-state claims licensing.

Manages routine to moderately complex insurance claims from investigation through resolution. Evaluates coverage, liability, compensability, reserves, and damages; develops action plans; conducts investigations; negotiates settlements; and coordinates with claimants, policyholders, appraisers, attorneys, and other parties. Requires bodily injury and commercial claims experience, knowledge of claims investigation, medical terminology, and legal claims considerations.

Manage complex medical professional liability claims from initial notice through resolution. Responsibilities include coverage analysis, liability and damages evaluation, reserving, litigation and defense counsel oversight, settlement negotiation, clinical expert coordination, regulatory compliance, and collaboration with underwriting and reinsurance teams. The role also involves reporting claim trends, maintaining documentation, supporting process improvements, and participating in mediations and arbitrations.

Handles specialty professional liability claims for miscellaneous medical facilities and long-term care throughout the claim lifecycle. Responsibilities include investigating coverage and liability, setting and reviewing reserves, preparing reports, managing litigation and counsel, monitoring mediations and arbitrations, negotiating settlements, identifying claim trends, and communicating with brokers, reinsurers, underwriters, and management. Requires substantial medical professional liability claims experience, knowledge of insurance regulations, and strong analytical, negotiation, and communication skills.

Provides expert underwriting guidance and referral approval for large construction casualty programs, including workers’ compensation, general liability, auto, and excess coverage. Advises underwriting leaders on exposure, pricing, coverage, portfolio performance, and financial decisions across OCIP and CCIP programs. Drives technical excellence, process improvements, product and service enhancements, and underwriter development while collaborating with claims, actuarial, reinsurance, brokers, and customers.

Provides administrative and technical support for surety underwriters, including bond issuance, agency changes, file maintenance, customer service, bond reconciliation, and processing problem resolution. May train departmental staff and organize workflow for self and others. Requires proficiency with surety software applications, strong communication, independence, organization, and customer service skills.

Leads Risk Engineering across the US and Latin America, primarily supporting energy and construction accounts. Manages regional personnel, budgets, priorities, workflows, technical standards, inspections, and risk appraisal strategies. Partners with underwriting, claims, actuarial, finance, and product leadership on pricing, portfolio, claims, and referral decisions. Represents the organization with brokers, clients, and industry stakeholders through business development, conferences, technical presentations, and thought leadership. Requires extensive energy-industry and insurance experience, team leadership, advanced risk evaluation, and regular travel.

Participate in a claims specialist development program by investigating accidents, reviewing medical records, evaluating damages, determining liability and case severity, managing claims inventories, and negotiating settlements with individuals or attorneys. The role includes comprehensive training, mentoring, and performance-based compensation. Candidates need 0–2 years of experience, strong communication, analytical and negotiation skills, attention to detail, and permanent U.S. work authorization.

Investigates, evaluates, and resolves complex environmental, auto, and general liability claims. Reviews coverage, liability, damages, reserves, subrogation, and suspicious claims; coordinates with counsel and consultants; manages litigation, mediations, settlements, and trials; communicates with policyholders; and recommends case strategies and values. Also maintains action plans and supports training for less experienced staff.

Underwrite commercial auto, workers compensation, and general liability risks for emerging mobility businesses. Develop profitable, diversified business portfolios, evaluate complex underwriting risks, support cross-selling, and build strong agent and broker relationships. The role requires analytical judgment, innovation, negotiation, communication, and the ability to establish underwriting processes while contributing thought leadership across ridehail, delivery, and autonomous vehicle sectors.