Jobs at Liberty Mutual Insurance

Manages complex commercial energy claims from initial notice through resolution, including coverage analysis, liability assessment, reserves, litigation, settlements, and denials. Coordinates defense counsel, legal, underwriting, reinsurance, and technical experts; oversees high-exposure catastrophic and multi-party claims. Advises leadership on coverage and legal trends, mentors claims examiners, manages confidential claim information, and contributes to process-improvement initiatives.

Leads Risk Engineering across the US and Latin America, focusing on energy and construction risks. Manages regional teams, resources, budgets, hiring, workflows, technical standards, surveys, and inspection strategies. Partners with underwriting, claims, actuarial, finance, and product leadership on portfolio risk, pricing, and business decisions. Represents the company with brokers, clients, and industry stakeholders through client service, business development, conferences, technical presentations, and thought leadership.

Leads Risk Engineering across the US and Latin America, focusing on energy and construction risks. Manages regional teams, staffing, budgets, workflows, technical standards, survey strategy, and client service plans. Partners with underwriting, claims, actuarial, finance, and product leadership on risk, pricing, portfolio, and referral decisions. Represents the organization with brokers, clients, and industry stakeholders through business development, conferences, presentations, and thought leadership. Oversees risk appraisals, inspections, recommendations, and regional implementation of global strategy.

Investigates and processes commercial auto physical damage claims, determines coverage, evaluates damage, sets reserves, negotiates settlements, prepares estimates, maintains claim documentation, and identifies potential fraud or subrogation. The role requires regular communication with insureds, claimants, agents, and internal teams, with hybrid office attendance twice monthly for employees near designated offices.

Investigates and processes straightforward commercial insurance claims within assigned authority limits. Responsibilities include determining coverage, assessing damages and losses, establishing reserves, negotiating settlements, preparing or reviewing damage estimates, documenting claim files, communicating with insured parties and agents, and identifying potential fraud or subrogation. Requires strong customer service, communication, organization, technology skills, and possible multi-state licensing.

Participate in an insurance claims internship supporting investigations, loss evaluation, settlement negotiations, and interactions with claimants, policyholders, appraisers, attorneys, and other third parties. Work with mentors while developing claims-management skills in a fast-paced property and casualty insurance environment. The internship requires full-time availability for 11 weeks and may lead to future career opportunities.

Leads Risk Engineering across the US and Latin America, focusing on energy and construction risks. Manages regional teams, budgets, staffing, workflows, standards, survey strategies, and technical escalations. Partners with underwriting, claims, actuarial, finance, and product leadership on risk, pricing, portfolio, and referral decisions. Represents the organization with brokers, clients, and industry stakeholders through business development, conferences, technical presentations, and thought leadership. Oversees risk appraisals, inspections, recommendations, and client service plans.

Underwrites Cyber and Technology Professional Liability risks by evaluating accounts, setting premiums and policy terms, reviewing financials and loss history, negotiating with brokers, and managing a profitable portfolio. Develops marketing plans, maintains broker relationships, explains specialized services, documents underwriting decisions, and supports product-line initiatives. Provides technical guidance, mentoring, and coaching to other underwriters while contributing to continuous improvement efforts.

Manages routine to moderately complex insurance claims from investigation through resolution. Evaluates coverage, liability, compensability, damages, and reserve requirements; develops action plans; investigates claims; negotiates settlements; and coordinates with claimants, policyholders, appraisers, attorneys, and other parties. Handles commercial, bodily injury, liability, and litigation claims while referring appropriate matters to subrogation or special investigations teams.

Manages a major-account commercial property underwriting portfolio, evaluating complex property exposures, hazards, financial information, coverage needs, loss history, pricing, and program structures. Develops profitable business and maintains broker and client relationships while collaborating with risk engineering, claims, actuarial, and underwriting teams. Provides technical expertise, market insights, mentoring, coaching, and training, and contributes to underwriting process improvements and business planning.

Manage routine to moderately complex commercial, bodily injury, liability, and litigation claims from investigation through resolution. Evaluate coverage, liability, compensability, damages, and reserves; develop action plans; conduct investigations; negotiate settlements within authority limits; communicate with claimants, policyholders, attorneys, appraisers, and other parties; and refer appropriate cases to subrogation or special investigations teams.

Underwrite and price complex primary general liability and excess casualty risks in the wholesale E&S market. Manage broker relationships, grow profitable business, evaluate and structure coverage, negotiate terms, and monitor portfolio performance. Collaborate with Claims, Actuarial, underwriting support, and leadership on strategy and execution. Mentor junior underwriters and provide insights on emerging risks, portfolio trends, and process improvements.

Participate in a claims specialist development program by investigating insurance claims, reviewing medical records, evaluating damages, determining liability and case severity, and negotiating settlements with customers or attorneys. The role includes comprehensive training, mentoring, and independent claims management while requiring strong analytical, communication, negotiation, empathy, and organizational skills.

Investigates and evaluates moderately complex to complex workers compensation and commercial claims. Determines coverage, liability, compensability, reserves, and damages; negotiates settlements and coordinates litigation. The role also engages experts, conducts mediations and reviews, mentors team members, supports escalated issues, participates in quality reviews, and may assist with team workload assignments and technical direction.

Manage and investigate moderately complex to complex workers' compensation claims: determine liability and coverage, set and adjust reserves, negotiate settlements, coordinate litigation and experts, mentor team members, and participate in quality reviews and dispute resolution processes.

Investigate workers' compensation and related commercial casualty claims, determine compensability/liability, estimate losses, negotiate settlements within limits, establish action plans, communicate coverage decisions to policyholders, apply loss management techniques, update files, and prepare required reports while managing an inventory of claims.

Entry-level rotational actuarial program involving reserving, pricing, modeling, and analytics across personal and commercial insurance lines. Participants complete three 18-month rotations, receive technical training and mentoring, and develop skills for solving business problems involving risk and uncertainty. Candidates need a relevant bachelor’s degree, strong analytical and communication skills, leadership experience, commitment to the ACAS designation, and at least one passed actuarial exam.

Investigate and manage insurance claims by reviewing medical records, evaluating damages, determining liability, negotiating settlements, and resolving cases with customers and attorneys. The program provides comprehensive training, mentoring, and development opportunities for early-career professionals.

Manage complex and catastrophic auto and homeowners casualty claims from investigation through resolution. Evaluate coverage, liability, damages, reserves, settlement strategies, litigation, and subrogation opportunities. Collaborate with counsel, attend legal proceedings, prepare reports, communicate with claimants and stakeholders, oversee legal billing, and identify suspicious claims. May mentor colleagues, support team leadership, engage with regulators, and participate in special projects.

Claims intern supporting insurance claim management for complex property and casualty risks. Responsibilities include investigating claims, evaluating losses, negotiating settlements, and communicating with claimants, policyholders, appraisers, attorneys, and other parties. The role includes mentorship, analytical work, and exposure to a potential future claims career.