Teams at Libra Solutions

Conduct independent quality control audits of company accounts, reviewing underwriting decisions, documentation, agreements, payment terms, and operational processes for accuracy and compliance. Document findings, identify errors and process gaps, escalate significant issues, support trend analysis, refine QC procedures, and maintain audit records. Collaborate with management and business partners, assist with validation reviews, and complete assigned reviews accurately within established deadlines.

Own partner integrations from technical discovery through production launch and stabilization. Translate business and technical needs into integration designs, requirements, data mappings, and documentation. Investigate APIs, databases, logs, and code to troubleshoot issues; validate integrations through testing and data verification; and coordinate product, engineering, underwriting, operations, and external partners. Use AI-assisted tools to create specifications and guides, improve integration patterns, and drive progress through influence and clear communication.

Own product strategy and execution for C3, an internal case management and operations platform supporting underwriting, servicing, payments, documents, and workflow automation. Lead discovery, prioritization, UX decisions, requirements, engineering collaboration, UAT, AI-assisted product practices, and outcome measurement. Partner with operations, legal, compliance, and go-to-market teams to deliver reliable, scalable capabilities and improve business results.