Jobs at Lob

Own full sales cycle for SMB/Mid-Market accounts, build pipeline via outbound prospecting, engage executive stakeholders, lead technical discovery with Solutions Engineers, respond to RFPs/RFIs, collaborate cross-functionally, and drive revenue while shaping product solutions.

Manage a high-volume SMB/MM post-sales portfolio to retain and grow customers through renewals, upsell/cross-sell, programmatic adoption campaigns, forecasting, risk mitigation, and cross-functional collaboration to drive product adoption and minimize churn.

Drive new business in Mid-Market and Enterprise accounts for a direct-mail SaaS platform. Own full sales cycle, build pipeline with outbound outreach, engage executive stakeholders, lead RFP/RFI responses, collaborate with Solutions/Product/Marketing, deliver technical discovery and demos with Solutions Engineers, negotiate enterprise contracts, and run territory strategy within a POD structure to drive adoption, expansion, and renewal.

Serve as the technical counterpart to Account Management to onboard, implement, and support customers on Lob's SaaS direct-mail platform. Lead technical implementations, document requirements, manage timelines, and ensure adoption and retention while partnering with account teams and customers.

The Senior Analytics Engineer will develop data pipelines, build models, and create dashboards to provide actionable insights for various teams. The role requires collaboration with multiple stakeholders to meet analytical needs and ensure data governance.

The Staff Engineer, Quality Platform will establish quality metrics, standards, and tooling while partnering with engineering teams to embed quality processes and foster a quality-driven culture across the organization.

Lead product work for Lob's mail logistics platform with an initial focus on finance projects (usage billing, pricing simulations, discounts). Drive roadmap strategy through user research, translate technical insights into customer outcomes, manage delivery, document accounting SOPs, train teams, mitigate risks, and champion AI to streamline product design and QA while communicating clearly with technical and non-technical stakeholders.