Teams at Lob

Own three to five concurrent cross-functional programs spanning Finance, Product, Engineering, Legal, Operations, and Go-to-Market. Diagnose and redesign workflows, perform data-driven analysis, coordinate dependencies, communicate recommendations to leadership, and transition completed initiatives to permanent owners. Support FP&A, Deal Desk, business operations analytics, QBRs, and leadership offsites.

Owns revenue operations strategy and GTM planning, including forecasting, annual planning, business reviews, incentive design, analytics, KPI dashboards, and performance insights. Partners with Finance, Product, and Operations to improve sales productivity, align headcount with revenue goals, and execute multi-quarter strategic workstreams. The role translates complex data into leadership recommendations and manages cross-functional projects in a fast-paced environment.

Manages accounts receivable and revenue recognition under GAAP and ASC 606, including billing, collections, reconciliations, journal entries, monthly close, and reporting. Resolves billing discrepancies across Salesforce, billing systems, and NetSuite; maintains internal controls; supports audits; communicates with customers; and drives billing-to-cash process improvements and automation.