Teams at Material Security

Own a portfolio of 12–18 technical customer accounts, driving onboarding, product adoption, retention, expansion, and customer advocacy. Provide advanced product expertise, lead complex deployments and escalations, conduct executive business reviews, develop success plans, communicate product roadmaps, and translate customer feedback for Product and Engineering. The role also helps mature the Customer Success organization and requires technical experience with security products, cloud email, identity platforms, SQL, code, and API integrations.

Own infrastructure reliability across GCP, Kubernetes, PostgreSQL, and hundreds of cloud projects. Build automation and software that eliminate toil, reduce manual on-call work, address latency and reliability trade-offs, and provide system health visibility. Lead infrastructure projects, define service-level objectives with product teams, improve reliability practices, and develop production systems for agent-first applications.

Own corporate detection and response, incident response, endpoint security, identity and SaaS security, Google Workspace governance, and corporate-to-production monitoring. Build LLM-driven security triage with measured evaluation, automate enforcement through vendor APIs, improve detection fidelity, and partner with engineering to ship security improvements. Manage Mac fleet security, phishing-resistant authentication, access reviews, DLP, OAuth governance, and containment playbooks.