Teams at Matrix Global Services

Develop enterprise Power BI solutions from discovery through adoption. Responsibilities include semantic modeling, advanced DAX and Power Query development, dashboard UX/UI design, governance, performance optimization, stakeholder workshops, client presentations, usability testing, adoption tracking, proposal support, and mentoring junior team members.

Designs, develops, and supports integration pipelines connecting SAP and non-SAP systems with SAP Datasphere and cloud data platforms, primarily Amazon Redshift. Builds data models, replication flows, ETL/ELT processes, and CDC integrations; monitors performance and data quality; applies governance and security standards; documents architectures; and collaborates with technical and business stakeholders to deliver scalable analytics solutions.

Serves as the technical authority for ServiceNow client engagements, leading platform assessments, architecture, solution design, configuration, integrations, governance, and implementation. Designs AI-enabled workflows and agents using Now Assist and AI Agent Studio, translates business requirements into secure scalable solutions, and advises stakeholders on platform strategy and responsible AI use. Provides technical leadership, mentoring, code reviews, documentation, testing, release planning, and platform health oversight across ServiceNow modules.