Jobs at MERGE

Leads execution and continuous improvement of talent management programs, including performance management, talent reviews, employee relations, offboarding, employee programs, and cross-functional talent roadmaps. The role manages project plans, risks, reporting, documentation, compliance, payroll continuity support, and team mentoring while partnering across HR, Finance, Legal, Operations, and agency leadership.

Leads qualitative market research projects from study design through analysis and strategic deliverables. Moderates interviews and online engagements, develops discussion guides, identifies insights, crafts compelling reports, and translates findings into actionable recommendations. Manages client relationships, anticipates project needs, mentors team members, supports department initiatives, and ensures compliance with healthcare research, privacy, ethics, and pharmacovigilance requirements.

Leads account management for Life Sciences and pharmaceutical clients, overseeing client relationships, marketing strategies, creative deliverables, budgets, timelines, and business growth. Partners with media, analytics, and MarTech teams; ensures work meets client objectives and regulatory processes. Mentors account teams, develops strategic solutions, identifies expansion opportunities, and serves as a senior client and agency advisor.

Manage a major life sciences client account within an advertising agency. Lead strategic briefs, client communications, cross-functional projects, marketing deliverables, budgets, timelines, financial reporting, and account growth opportunities. Develop expertise in client products, audiences, competitors, and industry trends while ensuring high-quality work and strong client relationships. The role supports healthcare professional marketing activities including brochures, emails, presentations, videos, and conference assets.

Own end-to-end execution of strategic marketing initiatives from planning through launch. Build project roadmaps, manage timelines, dependencies, stakeholders, executive reviews, and cross-functional teams. Identify risks, drive decisions, and ensure flawless delivery. Improve marketing operations by developing processes, workflows, templates, and review systems, using AI and LLM tools to increase efficiency and quality.

Manage healthcare professional marketing projects from estimates and scopes through delivery, ensuring timelines, budgets, resources, and quality standards are met. Lead cross-functional teams, identify and mitigate risks, monitor scope and financials, facilitate planning meetings, report progress, resolve issues, and improve agency processes. Projects include brochures, research materials, videos, conferences, and trade shows.

Partners with client teams to manage budgets, forecasts, revenue recognition, and profitability. Develops financial models, reviews statements of work and pricing proposals, monitors accounting compliance, and prepares client-level revenue forecasts. Provides financial guidance and actionable recommendations while collaborating with Client Service and Operations.

Leads client experimentation and personalization programs across web, mobile, and media channels. Designs testing roadmaps, hypotheses, KPIs, audiences, and statistical parameters; oversees test execution, quality assurance, monitoring, and analysis. Translates results into executive recommendations, ROI projections, and strategic action plans. Advises clients on experimentation maturity, governance, prioritization, and best practices while training internal and client teams. Manages stakeholder relationships, concurrent roadmaps, and opportunities for account growth.

Own MERGE’s corporate social strategy, voice, content calendar, publishing, community engagement, and employee advocacy program across LinkedIn and Instagram. Create platform-native copy and visual content, monitor trends, collaborate with creative, design, PR, and agency teams, manage social tools and vendors, and analyze performance to improve content. The role requires an autonomous, culture-fluent social professional with strong B2B copywriting, Adobe expertise, analytics skills, and practical AI and LLM fluency.

Leads MERGE’s internal and corporate communications strategy, including executive messaging, employee updates, change communications, channel governance, and high-stakes announcements. Partners with leaders across the agency, coaches executives, produces compelling content, measures communication effectiveness, mentors team members, and uses AI to improve communications while preserving an authentic human voice.