Teams at Metasys

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.

Support design of user-centered interfaces across e-commerce, internal SaaS (WMS/OMS), and AI agent interactions. Create wireframes, prototypes, and high-fidelity mockups; conduct usability research; maintain a design system; apply WCAG accessibility practices; collaborate with product managers and frontend engineers for feasible, consistent designs.

Lead and implement full-stack architectural foundations across frontend, backend, and AI interfaces. Define API-first patterns, select standardized libraries and monorepo practices, produce system diagrams and documentation, enforce code quality and testing, and mentor developers to improve performance, security, and maintainability.