Jobs at MetLife

The Implementation Manager leads onboarding and installation of group customer plans, ensuring delivery aligns with expectations while managing a team and coordinating cross-functional activities.

The Client Services Consultant II manages day-to-day service support for National Account clients, ensuring client satisfaction and service quality, while coordinating meetings and audits.

The Senior Client Services Consultant manages administrative support and customer service for National Accounts group insurance clients, ensuring effective communication and strategic outcomes.

Provide administrative support for group term life benefits: enter and maintain enrollment and portfolio data, troubleshoot systems, research escalations, handle referrals, support projects, and participate in customer meetings to resolve issues and explain procedures.

Provide end-to-end customer support via phone and digital channels for disability insurance inquiries. Use AI-powered tools and CRM systems to resolve complex policy, billing, and service issues, document interactions, escalate as needed, and participate in training and process improvement.

Manage a team to achieve claims accuracy, customer centricity, and expense targets. Coach, remove barriers, analyze data, implement improvements, support quality assurance, and drive outcomes through performance management and process enhancements.

The Customer Care Advocate guides customers through complex insurance-related inquiries, using AI tools to enhance service accuracy and efficiency while ensuring compliance and customer confidence.

The role involves business development and asset origination in agribusiness lending, managing relationships and loan structuring, as well as collaborating with credit analysts and loan closing teams.

The STD Unit Leader ensures team performance in claim management, customer service, and expense management while providing guidance, removing obstacles, and analyzing data to achieve business objectives.

The Business Procedures Consultant oversees projects, ensures operations meet objectives, analyzes data for improvements, and communicates changes effectively.

The role involves leading the operational management of Short Term Disability claims, ensuring quality service and driving team performance while managing a team of specialists and managers.

As a Group Insurance Administrator, you will manage daily policy administration for group dental customers, ensuring data accuracy and compliance while handling various transactions and updates.

The Inbound Sales Representative will handle incoming sales inquiries from pet parents, optimizing leads and providing excellent customer service to drive new pet insurance policy sales.

The Senior Product Claims Assistant processes pet health insurance claims, collaborates with clients and veterinarians, and ensures compliance with policies while providing excellent customer service.

The VP of Enterprise Relationship Management will enhance strategic partnerships, lead global collaborations, and shape the future of relationship management at MetLife, focusing on business retention and new development.

Drive new sales and growth for General Agents, Third-Party Administrators, Associations, Unions, and Trusts. Build and maintain intermediary relationships, create regional growth plans, execute sales strategies, coordinate stewardship meetings, and partner with internal sales, service, implementation, and underwriting teams. Support national events and travel as needed.

This role involves originating and managing agricultural loans, fostering relationships with clients, and overseeing the agricultural investment portfolio in Southern states.

The Senior Consultant in PAM will lead initiatives to enhance security capabilities, align project goals with business requirements, and ensure organizational security compliance.

The role involves managing disability claims processes, responding to change requests, project management, and maintaining compliance with regulations.

The Senior Product Consultant I leads communications and training for Life & Disability product updates, focusing on multi-state Paid Family and Medical Leave, ensuring compliance, clarity, and effective content delivery across various platforms.